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Community Member

How to view the history of traps received from Service Monitor

Hi,

we have a CUSM sending traps to a CUOM, but in the CUOM, we only see the traps received in the current day, we cannot see the traps received the day before or the week before.

Does anyone know where can we change this behaviour?

Many thanks.

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Community Member

Re: How to view the history of traps received from Service Monit

Hi,

CUOM will display the snmp traps from CUSM as Service Quality Alerts. The Service Quality Alerts window will only show the Service Quality Alerts for the last 8 hours. This time period of 8 hours cannot be changed. If you would like to see a history of Service Quality Alerts then you will need to go to Reports > Service Quality History in CUOM.

1 REPLY
Community Member

Re: How to view the history of traps received from Service Monit

Hi,

CUOM will display the snmp traps from CUSM as Service Quality Alerts. The Service Quality Alerts window will only show the Service Quality Alerts for the last 8 hours. This time period of 8 hours cannot be changed. If you would like to see a history of Service Quality Alerts then you will need to go to Reports > Service Quality History in CUOM.

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