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How useful is Call Manager syslog?

All,

I'm interested in people's opinions of how useful Call Manager syslog data is.

We pay a lot of attention to syslog from IOS devices and it is a critical data source for a wide range of operational functions. As we are very familiar with it and have several existing processes built around it, we are considering enhancing the management of our voice environment by monitoring the Call Manager syslog.

Looking at a few of the logs however, it's not immediately obvious how useful this effort would be (in contrast to IOS syslog which in my experience is highly informative). Thus, we are debating internally how usefuly any effort would really be.

Any comments anyone? Has anyone out there looked at this in depth?

1 REPLY
Green

Re: How useful is Call Manager syslog?

Hi,

CUCM Syslog tt's really important if you want to see informational|warning|error messages from CUCM OS|app.

Its important to say that CUCM is composed of various different modules, so we need a tool capable of monitoring different parts parts of our product. Example RTMT, CUOM, etc.

Syslog is just a piece of monitoring the CUCM. Its important yes, but again is just one small part of the whole system, depending what exactly you want to observe.

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