07-08-2014 05:40 AM - edited 03-16-2019 11:20 PM
Hi All,
I am trying to find out if there are 10 phones in a hunt group and one of the phones has set calls to be forwarded to a mobile, will the hunt forward calls to the mobile phone if that phone is hunted next?
Or does the hunt ignore the personal settings of the phone.
07-08-2014 06:22 AM
Call forwarding setting on the DN is ignored when call arrives via hunt group.
Chris
07-08-2014 06:24 AM
Thanks Chris. Is there a workaround for the CFA to work in a hunt group?
07-08-2014 06:28 AM
You can use call forwarding on the hunt pilot itself, or you can you mobile connect (single number reach).
Chris
07-08-2014 09:08 AM
You can also use SNR
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: