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Hunt group and Call forwarding

rramlal
Level 1
Level 1

Hi All,

 

I am trying to find out if there are 10 phones in a hunt group and one of the phones has set calls to be forwarded to a mobile, will the hunt forward calls to the mobile phone if that phone is hunted next?

Or does the hunt ignore the personal settings of the phone.

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

Call forwarding setting on the DN is ignored when call arrives via hunt group.

Chris

Thanks Chris. Is there a workaround for the CFA to work in a hunt group?

You can use call forwarding on the hunt pilot itself, or you can you mobile connect (single number reach).

Chris

You can also use SNR

HTH

java

if this helps, please rate
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