12-03-2008 03:15 PM - edited 03-15-2019 02:54 PM
We have a hunt line group that we would like to forward to external cell phones. Every time I dial the Pilot Number, the I receive the recording "Your Call Cannot be completed as dialed". The DN's are phantom phones that are all call forwarded to cell phones. If I take the forwarding off of the DNS then the call routes. Is it not possible to route calls off premise via a Hunt Group?
12-03-2008 03:34 PM
call forward settings are not used when call is routed thru a pilot point or hunt pilot.
HTH
java
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12-03-2008 03:53 PM
Thank you. Do you know of any other way to route a number to a group of external cell phones?
12-03-2008 07:34 PM
the only possible way to do that is using the mobility feature to configure a mobile to ring along with the phone.
HTH
java
if this helps, please rate
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