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Hunt Group Forwarding to External Phone

overbc01
Level 1
Level 1

We have a hunt line group that we would like to forward to external cell phones. Every time I dial the Pilot Number, the I receive the recording "Your Call Cannot be completed as dialed". The DN's are phantom phones that are all call forwarded to cell phones. If I take the forwarding off of the DNS then the call routes. Is it not possible to route calls off premise via a Hunt Group?

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

call forward settings are not used when call is routed thru a pilot point or hunt pilot.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Thank you. Do you know of any other way to route a number to a group of external cell phones?

the only possible way to do that is using the mobility feature to configure a mobile to ring along with the phone.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate