We have a strange issue where we try and alter the timeout of our hunt group from 12 to 25 seconds before going to voice mail but when we do instead of going to the final number 550 (voicemail pilot) the call just cuts off. If we change the timer back to 12 seconds its work fine again.
Is there a reason this might happen? I can post the config if required.
If you could post the config it would be very helpful
You may be hitting this restriction;
timeout (voice hunt-group)
To define the number of seconds after which a call that is not answered is redirected to the next number in a voice hunt-group list, use the timeout command in voice hunt-group configuration mode. To return to the default timeout, use the no form of this command.
Number of seconds. Range is 3 to 60000. Default is 180.
If Call Forward No Answer is configured for a directory number in the voice hunt group, set the timeout value of this command to a value that is less than the timeout value of thecall-forward noancommand.
The following example shows how to define a no-answer timeout of 15 seconds for each hop between phones in peer hunt-group 25:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...