Im configuring CCME4.0 for a client and they have a small callcenter type environment.
When a call is directed to their hunt group they want all 6 phones to ring at once. I have achieved this by creating 6 ephone-dn's and overlaying them on all 6 ephones including their unique extension number. The hunt group will list all six numbers.
Problem i'm facing is that they can't logout of the hunt group because the DN's are all shared. Is there a way around this?
ephone-hunt 1 longest-idle
list 579, 580, 581, 582, 583, 584, 585
timeout 5, 5, 5, 5, 5, 5
description Main Hunt
Secondly, is there an easy way for the client to forward a hunt group pilot to another number during lunch times or staff meetings?
What you have now is not a proper hunt-group, and as you have noted, you can't log out of lines that are shared and in hunt group.
You could have accomplished the same result, using regular lines in shared/overlay fashion, with cfb to each other. This wat, the forwarded all fucntion can be used normally.
Note that a proper hunt-group with hlog button will present calls to final destination when all user are logged out, making the forward function unnecessary. I suggest you have you customer to try a regular cycling hunt-group, where the phones do not ring all at once.
Anyway if you customer insists that he wants all the phone to ring at once (again thta is not the way professional hunt-groups work), you can try a script that I wrote for the purpose:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.