guys,
I have configure B-ACD on CCME 7.1 the welcome file is working after dialing the AA pilot number after that if i press any key to continue the Welcome prompt my call disconnects and on desired extension (which is available in hunt list it shows " 1 call in queue "
can any help plzz
my conf is as below !!
VG-MPX#sh run
Building configuration...
!
ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 172.100.1.1 172.100.1.20
!
ip dhcp pool voice
network 172.100.1.0 255.255.255.0
default-router 172.100.1.1
option 150 ip 172.100.1.2
!
!
voice-card 0
no dspfarm
!
!
application
service queue flash:app-b-acd-2.1.2.2.tcl
param aa-hunt3 2200
param queue-le 15
param aa-hunt2 2100
param queue-manager-debugs 1
param number-of-hunt-grps 2
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
param number-of-hunt-grps 2
paramspace english index 0
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 3500
paramspace english location flash:
param second-greeting-time 20
param call-retry-timer 20
param max-time-call-retry 60
param voice-mail 4555
param service-name queue
!
!
!
!
interface Loopback0
ip address 172.100.2.2 255.255.255.0
!
!
interface FastEthernet0/1
ip address 172.100.1.2 255.255.255.0
duplex auto
speed auto
!
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 192.168.3.1
ip route 0.0.0.0 0.0.0.0 172.100.1.1
!
!
access-list 23 permit 10.10.10.0 0.0.0.7
!
!
tftp-server flash:aap-b-acd-2.1.2.2.tcl
!
!
!
dial-peer voice 3500 pots
service aa
incoming called-number 3500
!
dial-peer voice 10 pots
incoming called-number .
direct-inward-dial
!
dial-peer voice 100 voip
service aa
destination-pattern 3500
session target ipv4:172.100.2.2
incoming called-number 3500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
!
!
telephony-service
load 7910 P00403020214
load 7912 CP7912080001SCCP051117A
load 7960-7940 P00307020200
load 7970 TERM70.6-0-2SR1-0-5s
max-ephones 41
max-dn 144
ip source-address 172.100.1.2 port 2000
auto assign 1 to 8
system message Your current options
time-format 24
max-conferences 12 gain -6
moh moh.wav
multicast moh 239.10.16.4 port 2000
web admin system name cisco password cisco
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp 7960 Feb 05 2009 01:27:27
!
!
ephone-dn 1 dual-line
number 000 secondary 17380000
label 17380000
description Test
name Test
no huntstop
!
!
ephone-dn 2 dual-line
number 001 secondary 17380001
label 17380001
description Test
name Test
!
!
ephone-dn 3 dual-line
number 002 secondary 17380002
label 17380002
description test 2
!
!
ephone-dn 10 dual-line
!
!
ephone 1
mac-address 001F.CAE9.3C7D
type 7911
button 1:1
!
!
!
ephone 2
mac-address 001F.CAE9.C9E2
username "Test" password 000
type 7911
button 1:2
!
!
!
ephone 3
mac-address 0021.5503.6F62
type 7961
button 1:3
!
!
ephone-hunt 1 sequential
pilot 2100
list 001
timeout 10
!
!
ephone-hunt 2 sequential
pilot 2200
list 002
timeout 10
!
VG-MPX#
can any one help plzzz
Regards
