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New Member

Hunt List Number Problem

Hi,


I have an issue in hunt group We have CUCM 7.1.5


We have a Hunt Group configured using mostidle for the algorithim.


We have 10 members in that group.only one particular DN phone is not able to ring in the hunt group and matching the configuration from the other phones.


Thank you
Kishore

  • IP Telephony
Everyone's tags (1)
2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Super Bronze

Hunt List Number Problem

There is a softkey button called hlog. Can you ensure the user has not press it and logged out of the hunt group. Can you press the hlog key on the phone and login back to the hunt group

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Hall of Fame Super Red

Re: Hunt List Number Problem

Hi Kishore,

+5 to Deji for his great tips here I just wanted to add this method as well;

For this member of the Line Group can you have a look at their Phone Configuration page via cucmadmin?

Make sure this checkbox is checked;

Logged into Hunt Group

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
6 REPLIES
VIP Super Bronze

Hunt List Number Problem

Can you check that the memebr is not logged out of the hunt group. ?

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Hunt List Number Problem

Hi Aokanlawon,

How to check,this member is the part of the Hunt group.if i call direct number it is working,while in the hunt it is not working.

Regards

Kishore

VIP Super Bronze

Hunt List Number Problem

There is a softkey button called hlog. Can you ensure the user has not press it and logged out of the hunt group. Can you press the hlog key on the phone and login back to the hunt group

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Hunt List Number Problem

Hi Aokanlawon,

     Thanks,Now its working fine

Regards

Kishore

Hall of Fame Super Red

Re: Hunt List Number Problem

Hi Kishore,

+5 to Deji for his great tips here I just wanted to add this method as well;

For this member of the Line Group can you have a look at their Phone Configuration page via cucmadmin?

Make sure this checkbox is checked;

Logged into Hunt Group

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

Hunt List Number Problem

Hi Rob,

     Thanks,Now its working fine

Regards

Kishore

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Replies