One possibility is that you'd have to allow one user access to go into the ccmadmin page and forward the hunt pilot to that cell number. You could set the forward hunt no answer to the cell number including any prefix's you need to dial out. Then set the CSS of the forward hunt no answer to be a CSS that will be allowed to call out to the PSTN.
it'd be wonderful if i could do this.. unfortunately my users are somehow "legacy": they had an old pbx so they used to forward calls by pressing some buttons on the "main" phone... i think it would be almost impossible to give them access to the ucm interface... :(
If you can't offer the good choice the Chad gave us then you could move the existing Hunt Pilot DN to a centrally located IP Phone that "front ends" (via Call Forward All) the existing Hunt Group. The calls to this DN will still reach the Hunt Pilot but will be controlled by the newly created phone's CFWDALL setting:)
So, for example, if one of your Hunt Pilot DN's is 5000. Take 5000 and move it to become the phone DN and create a new Hunt Pilot DN of 2100 (with the same Line Group Members). On the new phone set the Call Forward All to 2100 during working hours and to the externel Cell # when required. When a call comes in via 5000 the call will be routed according to the CFWDALL setting to either the Hunt or Cell#.
You could create a time period/time schedule for business day and another one for nights/weekends.
You then would create two partitions, i.e: âSupportDaysâ with the business day schedule, and âSupportNightsâ with the nights and weekends schedule.
After that, you could modify the hunt pilot â5000â partition to be Support Days.
Then, you can create a translation pattern â5000â in SupportNights partition that translates to a call to a mobile phone. You have to provide a calling search space that allows for calls to mobile phones (and without FAC) for this pattern.
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