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New Member

Hunt Pilot Config Assistance

Hello All

I am looking for some assistance while configuring a particular scenario in Hunt pilot with a Top down or any possible algorithm.

1.  if all users  are busy , call shall route to XXXXX1 Vm greeting

2.  If all users doesnt  answer , call shall route to       XXXXX2 Vm greeting

What  I wish  to configure is if all the users are logged out , it shall route to XXXXX2 VM greeting , wheras the treatment I can figure out as of now is that it is the same as  of busy .

So does that mean CUCm treats users busy or logged out condition as one.

                  

  • IP Telephony
4 REPLIES
Bronze

Hunt Pilot Config Assistance

Hi,

     Could you please post the version of cucm you are using.

Thanks

New Member

Hunt Pilot Config Assistance

Hi

Its : 8.6.2.22037-1

Bronze

Hunt Pilot Config Assistance

Hi

From my understanding you can do this only with CUCM 9.0 or later version as below.  When no hunt members ANSWER, are logged in, or registered: Either you  disconnect the call or route the call to a DN, maybe voicemail. 

Please rate if this helps, by clicking the stars below.

Thanks

New Member

Hunt Pilot Config Assistance

I believe I will have to take it as 'no' for cucm version i currently have in my setup..

Thanks for your time and help

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