Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Bronze

Hunt Pilot Forward Busy with all phones HLog out does not work

Running CM 6.1 I have a Hunt Pilot Setup with a couple of Test Phones in the Line Group. I am testing the HLog feature where the phones can login and logout of the huntgroup. There is a couple of settings in the Hunt Pilot where it Can forward no answer to lets say the voicemail pilot number or really any other DN and it works when phones are logged in and the RNA timer expires. However when all phones are logged out the Forward Busy does not work. I get a busy.

Anyone have any ideas.

  • IP Telephony
2 REPLIES
Hall of Fame Super Red

Re: Hunt Pilot Forward Busy with all phones HLog out does not wo

Hey Shane,

Hope all is well :)

It sounds like this bug;

CSCso27705 Bug Details

Forward Hunt does not kick in with Linegroup members logged out (hlog)

SITUATION

CUCM 6.1(1) 2000-3 and CUCM 6.1(1)

PROBLEM DESCRIPTION:

forward on Huntpilot does not kick in

CONDITIONS:

after upgrade from 6.

1st Found-In

6.1

Fixed-In

6.1(1.9901.143)

7.0(0.39700.69)

6.1(1.3101.1)

6.1(2.1000.13)

Hope this helps!

Rob

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
Bronze

Re: Hunt Pilot Forward Busy with all phones HLog out does not wo

Thanks Rob!

220
Views
5
Helpful
2
Replies
This widget could not be displayed.