I have a remote branch that has a call centre (and soon a Call Manager). To reduce costs I want to connect it to an IPCC Enterprise. This is located in a different country via an E3. Rather naively I thought the only costs I would incur would be licensing. However, my supplier tells me that I must purchase CVP hardware. A direct connection would make calls more susceptible to latency. I really don't understand the concept of CVP and the more I look into it the more confused I become. Why would CVP made calls less susceptible to latency ?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...