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New Member

IB calls redirected to another extension

Hi,

I have a remote office user complaining that someone is calling one extension, but the call is coming to them.

i'm attaching a trace from what the calling number is to the called number.

Can someone see why this may be happening?

Thanks,

Randall

4 REPLIES
Hall of Fame Super Silver

Re: IB calls redirected to another extension

Looks like 5303 is redirected to 5309, make sure that 5303 does not have callForwardAll set to point to 5309.

Chris

New Member

Re: IB calls redirected to another extension

I should of said this. some calls IB to 5309 are being redirected to 5303.

I could not find any of the redirect message definition of the web.

Randall

Hall of Fame Super Silver

Re: IB calls redirected to another extension

Check forwarding settings on the DN.

Chris

New Member

Re: IB calls redirected to another extension

I did there is no forwarding on the DN

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