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Community Member

ICT audio issues

There is no audio stream during a conference call ,we have a two different cluster when i make a extension calls there is 2 way audio,but when i initiate a normal conference call there is no audio?

Suggest me on this issue

4 REPLIES
Hall of Fame Super Silver

What is providing

What is providing conferencing resources? Are you using software CUCM based conference bridge or hardware DSP (router) bridge?

What codecs are you using?

 

Community Member

The problem is resolved,we

The problem is resolved,we come to know its a routing issues,but i am wondering how come problem can occur only for conference calls!

Hall of Fame Super Silver

Because that is different

Because that is different routing path, phone to phone media passes directly between the phones, when conferencing is involved all media goes through it and needs to be routable by all parties.

Chris

Community Member

Chris[+5]You made me

Chris

[+5]

You made me understand!

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