cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
200
Views
0
Helpful
1
Replies

Identification (Caller ID) on Call Pickup

wilsonsant
Level 6
Level 6

Hi Guys,

My Customer have a CallManager that was version 4.1.3 and we upgrade to 4.2.1, but, when It using Call Pickup, the call is captured but not is identifier that which Director Number was captured. Any Idea?

Thank You,

Wilson Santana

1 Reply 1

jbayuka
Level 5
Level 5

Check the bug: CSCsb93663 Auto Pickup causes incorrect connected name on requestor phone display

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmsys/a07cpick.html

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: