I am using CME 4 and have a need to identify which incoming line is being called - so I have used an translation rule to assign a unique number (eg 100, 101, 102 etc.) to each line - this is great when using call-connector software because the pc can be setup to identify the line with a contact record.
However not all my users have access to a pc - is there anyway to show text on the ip phone instead of the unique number? I thought perhaps if I setup a speed dial using the same unique number i.e. 100 "Head Office" then when 100 called the phone would display "Head Office" but it doesn't.
To associate a name to the line on which the call is received, use "station-id name ..." under the FXO port. The name should display on the phone.
That assumes that caller-id service is either not present, or does not deliver a name.
If caller-is service is present, and delivers a name also, then is more complicated.
either you overwrite the caller-id name as described above, or you will need to associate the called line/extension to a specific button on the phone, that you have labeled appropriately. The operator will be able to tell which line has been called based on the button line ringing. For this reason, buttonless phones like the 7912 are not apt for such service.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...