i have been working on a cisco/nortel integration for a while. we have cucm 6.1.2 with a mgcp controlled 2811 with qsig pri to a nortel opt 61 running v5.5.
we are trying to give cisco ip phones a nortel callpilot vm.
when the call is initiated from the nortel side it works. q931 debug from when nortel set 1345 calls 2330 (which is cdp'd off nortel to cisco and that 2330 dn is assigned to a cisco phone with cfna to vm pilot to callpilot):
Facility i = 0x9FAA06800100820100A165020200A1020113305C0A01038001033006800436373235020101400504038090A2A108A006800432333330820102A40BA0098004313334350A0103A608A006800432333330A70E800C43616C6C50696C6F7420444EA80E800C43616C6C50696C6F7420444E
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...