I have the same problem and users are forced to press the "Exit" softkey in order to answer calls for their associated Call-Pickup Group. When an incoming call comes in, the idle url logo doesn't clear so their "OPickup" softkey can be displayed to answer. I planned on opening a TAC on this, but would like to see if anyone else has encountered and conquered this issue. Please advise if known workaround/fix is available.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.