I have an IMP 9.1.1 server configured with CUCM 9.1. Everything seems to be good except that the line status always shows as unknown. Everything is in one presence group. Has anyone seen this? My CUCM gateway on the IMP server is pointing to the CUCM publisher. Any ideas would be great!
I believe the SIP trunk is configured correctly. The subscribe CSS I'm using contains the phones partition where all the lines live and the security profile created for it has the check boxes for presence checked. It is in the service paramater and the IMP server seems to see the trunk ok and let me select it under Presence settings. The DN I'm testing with is assigned to the user as well.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...