01-18-2008 02:44 AM - edited 03-15-2019 08:18 AM
Hi,
I have a router 2821 with ucme 4.2 and phones 7921 and 7920. When the 7921 phones are starting a message show up ih the phone screem "image download failed". The 7920 phones download the image successfully.
This is the configuration:
tftp-server flash:cmterm_7920.4.0-03-02.bin
tftp-server flash:CP7921G-1.0.3/CP7921G-1.0.3.LOADS
tftp-server flash:CP7921G-1.0.3/APPS-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/GUI-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/SYS-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/TNUX-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/TNUXR-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/WLAN-1.0.3.SBN
!
telephony-service
load 7921 CP7921G-1.0.3
load 7920 cmterm_7920.4.0-03-02
ephone-dn 1
number 260
corlist incoming Externas
!
!
ephone-dn 2
number 261
corlist incoming Externas
!
ephone 1
mac-address 001D.A230.FCDD
type 7921
button 1:1
!
!
!
ephone 2
mac-address 001A.A17A.FF9D
type 7920
button 1:2
!
!
Thanks for your help.
Regards
01-18-2008 02:59 AM
Hi,
please add an alias keyword to you tftp-server command, that specifies the file in lowercase and without a directory.
You can check what the phone request, and if the router give the file with "debug tftp events".
Hope this helps, please rate post if it does!
01-18-2008 03:59 AM
Hi,
I have tried with tftp alias but I have the same problem. I have actived the debug tftp events and terminal monitor and I see nothing. It is strange that I can not see a ftp request from the phone to UCME however the tftp server is working fine because the 7920 phones download the image OK.
Now this is the configuration:
tftp-server flash:cmterm_7920.4.0-03-02.bin
tftp-server flash:CP7921G-1.0.3/CP7921G-1.0.3.LOADS alias cp7921g-1.0.3.loads
tftp-server flash:CP7921G-1.0.3/APPS-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/GUI-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/SYS-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/TNUX-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/TNUXR-1.0.3.SBN
tftp-server flash:CP7921G-1.0.3/WLAN-1.0.3.SBN
!
telephony-service
load 7921 cp7921g-1.0.3
Thanks.
Regards
01-18-2008 04:14 AM
Hi,
the phone should send a TFTP request for sure. Try a factory reset (not sure how to do it on a 7921).
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