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Image files not Accessible on 7945

We recently brought a set of 7945 IP phones, when we press the seetings button > user preferences > background images, there is only one picture to select......all the other phones like 7970's, 7940's and 7960's come up perfectly fine with several options to select from. can anyone please help me fix this. thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Image files not Accessible on 7945

Hi Naveen,

The problem is that the 7945/7965's have different specs for the images (320x212x16);

List.xml Example

FTP:Desktops/320x212x16/TN-Fountain.png"

URL="TFTP:Desktops/320x212x16/Fountain.png"/>

FTP:Desktops/320x212x16/TN-FullMoon.png"

URL="TFTP:Desktops/320x212x16/FullMoon.png"/>

Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1

Customizing the Cisco Unified IP Phone

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html

Hope this helps!

Rob

1 REPLY
Hall of Fame Super Red

Re: Image files not Accessible on 7945

Hi Naveen,

The problem is that the 7945/7965's have different specs for the images (320x212x16);

List.xml Example

FTP:Desktops/320x212x16/TN-Fountain.png"

URL="TFTP:Desktops/320x212x16/Fountain.png"/>

FTP:Desktops/320x212x16/TN-FullMoon.png"

URL="TFTP:Desktops/320x212x16/FullMoon.png"/>

Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1

Customizing the Cisco Unified IP Phone

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/english/administration/guide/7965cst.html

Hope this helps!

Rob

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