Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

IMAP Client getting DEMO on Inbox Page

Dear All,

I have installed IMAP Client on Lotus 8.5.2, after configuration i am able to see the Voice Mails in the Inbox, but the Inbox having the "DEMO" oil print on page, since it is Compliance matters i would like to know how to remove that, further information given below.

CUC 7.1.5

IMAP Client: VMN 8.5.3

Error is: "You are running a demo version of ViewMail for Notes. Please contact Cisco for a Valid license"

CUC Licences: Available.

Looking for your valueble suggestions to resolve this problem.

Regards,

M.Madhusudhana Rao

3 REPLIES
Hall of Fame Super Red

IMAP Client getting DEMO on Inbox Page

Hi there,

Have you installed the actual license?

A ViewMail for Lotus Notes license installed on the Cisco Unity Connection server. (Without the

license on the server, ViewMail for Notes installed on user workstations provides all features and

functionality for 30 days in demo mode, and then stops.)

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/vmn/release/notes/851cucvmnrn.pdf

Requirements for Accessing Voice Messages by Using Cisco Unity Connection ViewMail for IBM Lotus Notes

A  ViewMail for Lotus Notes license installed on the Cisco Unity  Connection server. (Without the license on the server, ViewMail for  Notes installed on user workstations provides all features and  functionality for 30 days in demo mode, and then stops.)

Users must be assigned to a class of service that is enabled for accessing voice messages by using an IMAP client.

Users must have email accounts in Notes configured to access Connection voice messages.

A ViewMail for Notes version supported for use with the Notes version and operating system on user workstations. See Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.html.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucmbesysreqs.html#wp411319

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

New Member

IMAP Client getting DEMO on Inbox Page

Hi,

Thanks for your responce, we have installed the actual license only, however, i will go through the provided documents and let you know the status.

Regards,

Madhusudhana Rao.M

New Member

IMAP Client getting DEMO on Inbox Page

Hi,

I have gone through the documents, i followed the same documents but no luck still i am getting the same Error.

Regards,

Madhusudhana Rao.M

317
Views
0
Helpful
3
Replies