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Inbound call issue.Cause i = 0x809C - Invalid number format (incomplete number)

Dear Cisco Team

 

I am facing problem with one of my site where we are running UCCE 8.5 , CVP 8.5

 

I have two voice gateways for incoming and outgoing.

 

i am facing problem with incoming calls before it was configured with 142 number and recently the customer had changed the number from 142 to 164

 

i had made changes in the gateway but when i am testing incomiong calls it giving me below error message.

 

*May  2 11:44:46.749: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1F45

        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839B
                Exclusive, Channel 27
        Calling Party Number i = 0x0083, '55491715'
                Plan:Unknown, Type:Unknown
*May  2 11:44:46.749: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0x9F45 cal
lID = 0x36F7 switch = primary-net5 interface = User
*May  2 11:44:46.753: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x
9F45
        Channel ID i = 0xA9839B
                Exclusive, Channel 27
*May  2 11:44:46.753: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0
x9F45
        Cause i = 0x809C - Invalid number format (incomplete number)
*May  2 11:44:46.817: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x1F
45
*May  2 11:44:46.817: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =
0x9F45

 

I checked with the provider and he told me that you have problem at your end.

 

i have also attached the gateway config.Kindly have a look on it and advise please.

 

 

Thanks

 

Regards

Everyone's tags (7)
1 REPLY
Cisco Employee

Inbound call issue.Cause i = 0x809C - Invalid number format (inc

hi,

++ In the above setup message, there was no called number, so wondering how the receiving end will route the call. And that explains the error message too. Can you check with them why they are not sending the called number in the setup.

// Below setup only has calling number,  no called number.


*May  2 11:44:46.749: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1F45

        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839B
                Exclusive, Channel 27
        Calling Party Number i = 0x0083, '55491715'
                Plan:Unknown, Type:Unknown

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