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Community Member

Inbound call routing from area code to extension

Hi,

Is it possible in CME to set up rules where inbound calls from specific area codes get routed to specific internal extensions?

If so, how is it done?

Thanks!

2 REPLIES
Green

Re: Inbound call routing from area code to extension

Hi ryan,

You can configure voice translation rules in the inbound dial-peers to match calling number and change called number to specific extension.

Community Member

Re: Inbound call routing from area code to extension

Just to clarify, this is a single-site UC500 installation, where they want to direct calls coming in from outside- POTS (specific area codes) to specific internal extensions.

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