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Inbound call routing from area code to extension

ryan.schmotter
Level 1
Level 1

Hi,

Is it possible in CME to set up rules where inbound calls from specific area codes get routed to specific internal extensions?

If so, how is it done?

Thanks!

2 Replies 2

gogasca
Level 10
Level 10

Hi ryan,

You can configure voice translation rules in the inbound dial-peers to match calling number and change called number to specific extension.

ryan.schmotter
Level 1
Level 1

Just to clarify, this is a single-site UC500 installation, where they want to direct calls coming in from outside- POTS (specific area codes) to specific internal extensions.