08-04-2008 11:18 AM - edited 03-15-2019 12:24 PM
Hi,
Is it possible in CME to set up rules where inbound calls from specific area codes get routed to specific internal extensions?
If so, how is it done?
Thanks!
08-04-2008 12:36 PM
Hi ryan,
You can configure voice translation rules in the inbound dial-peers to match calling number and change called number to specific extension.
08-05-2008 07:51 AM
Just to clarify, this is a single-site UC500 installation, where they want to direct calls coming in from outside- POTS (specific area codes) to specific internal extensions.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide