Situation. All inbound calls are showing up as +1XXX-XXX-XXXX in the directories for Missed and Received calls. WHen a caller wants to dial one of those calls back it works fine if it was long distance call but if it was a local call it fails with a message from the PSTN "You do not need to dial a 1 blah blah blah". I seem to recall a way to manipulate al inbound calls from a certain area code to show up in the directories as xxx-xxxx. Can someone point me in the right direction on how to go about that?
The best way to address this problem is actually on the outbound gateway. You want to strip off the 1 for calls that have the area code of that particular gateway.
For example, if the local area code for the gateway is 919, you would create a Called Party Transformation Pattern of +1.919[2-9]XXXXXX with a DDI of PreDot. Place this pattern into a partition and create a CSS with that partition in it. Apply this CSS as the Called Party Transformation Pattern CSS for outbound calls on the gateway in question. Make sure you uncheck the box that says to use the Device Pool CSS.
The added advantage of this approach is that if someone decides to dial the call as a long-distance number, the transformation will take care of removing the 1.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...