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Inbound Calls fail PSTN Gateway

Hello Friends,

I´m working with CUCM 6.1 and route pattern and calls to PSTN. I´m receiving and sending 4 digits from PSTN at MGCP Gw.


MGCP Gw -> PSTN (4digits)      OK

Phones -> Phones (4 digits)      OK

PSTN -> MGCP Gw (4 digits)     NOK

CSS   OK

Partitions    OK

0.2[^1]XXXXXX          part_local_Chicureo (look m3 file)

Any another idea?


Everyone's tags (4)
22 REPLIES
VIP Super Bronze

Inbound Calls fail PSTN Gateway

can you send debug isdn q931...

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Inbound Calls fail PSTN Gateway

172.20.200.20#

*Sep  3 20:18:21.913: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x07B2

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0181, '24139496'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0xA1, '5253'

                Plan:ISDN, Type:National

        Sending Complete

*Sep  3 20:18:25.913: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x07B2

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0181, '24139496'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0xA1, '5253'

                Plan:ISDN, Type:National

        Sending Complete

*Sep  3 20:18:29.941: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x07B2

        Cause i = 0x80E6 - Recovery on timer expiry

VIP Super Bronze

Inbound Calls fail PSTN Gateway

Your gateway is not responding to the setup request from the PSTN. That is strange and weird.  What is the status of your isdn?

sh isdn status

show ccm-manager

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

hi Ayodeji,

hi Ayodeji,

I have one router 2811 with one e1 card and with mgcp register to cucm 11.

everything about registration is fine but incoming calls failed. please help me to solve this problem.

very thanks.

Inbound Calls fail PSTN Gateway

Try to reset the Gateway. Is there any transaltion pattern configured ?

Inbound Calls fail PSTN Gateway

Selvarathnam,

Reset Gateway Ok

Reset MGCP Service Ok

Gateway does not have any translation pattern.

New Member

Inbound Calls fail PSTN Gateway

Collect the following logs:

++ Show version

++ Show tun

++ debug voip ccapi inout

++ debug isdn q931

++ debug isdn events

Inbound Calls fail PSTN Gateway

Hello Friends.

Please, look the file.

I called from:

2413 9496 - > 2950 5253

PSTN-> 5253 - > Gw

_________________________________________________

172.20.200.20#

*Sep  3 20:18:21.913: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x07B2

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0181, '24139496'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0xA1, '5253'

                Plan:ISDN, Type:National

        Sending Complete

*Sep  3 20:18:25.913: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x07B2

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0181, '24139496'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0xA1, '5253'

                Plan:ISDN, Type:National

        Sending Complete

*Sep  3 20:18:29.941: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x07B2

        Cause i = 0x80E6 - Recovery on timer expiry

____________________________________________________________

172.20.200.20#show isdn status

Global ISDN Switchtype = primary-net5

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

ISDN Serial0/0/0:15 interface

        dsl 0, interface ISDN Switchtype = primary-net5

        L2 Protocol = Q.921 0x0000  L3 Protocol(s) = CCM MANAGER 0x0003

    Layer 1 Status:

        ACTIVE

    Layer 2 Status:

        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

    Layer 3 Status:

        0 Active Layer 3 Call(s)

    Active dsl 0 CCBs = 0

    The Free Channel Mask:  0xFFFF7FFF

    Number of L2 Discards = 0, L2 Session ID = 35

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 1. Layer 3 output may not apply

ISDN Serial0/1/0:15 interface

        dsl 1, interface ISDN Switchtype = primary-net5

        L2 Protocol = Q.921 0x0000  L3 Protocol(s) = CCM MANAGER 0x0003

    Layer 1 Status:

        ACTIVE

    Layer 2 Status:

        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED

    Layer 3 Status:

        0 Active Layer 3 Call(s)

    Active dsl 1 CCBs = 0

    The Free Channel Mask:  0xFFFF7FFF

    Number of L2 Discards = 0, L2 Session ID = 170

    Total Allocated ISDN CCBs = 0

_____________________________________________________________________________________

172.20.200.20#show ccm-manager

MGCP Domain Name: 172.20.200.20

Priority        Status                   Host

============================================================

Primary         Registered               172.20.200.15

First Backup    Backup Ready             172.20.200.16

Second Backup   None

Current active Call Manager:    172.20.200.15

Backhaul/Redundant link port:   2428

Failover Interval:              30 seconds

Keepalive Interval:             15 seconds

Last keepalive sent:            13:03:33 UTC Sep 5 2013 (elapsed time: 00:00:13)

Last MGCP traffic time:         13:03:33 UTC Sep 5 2013 (elapsed time: 00:00:13)

Last failover time:             16:15:53 UTC Aug 7 2013 from (172.20.200.15)

Last switchback time:           16:16:23 UTC Aug 7 2013 from (172.20.200.16)

Switchback mode:                Immediate

MGCP Fallback mode:             Enabled/OFF

Last MGCP Fallback start time:  16:16:42 UTC Aug 7 2013

Last MGCP Fallback end time:    16:17:34 UTC Aug 7 2013

MGCP Download Tones:            Disabled

TFTP retry count to shut Ports: 2

Backhaul Link info:

    Link Protocol:      TCP

    Remote Port Number: 2428

    Remote IP Address:  172.20.200.15

    Current Link State: OPEN

    Statistics:

        Packets recvd:   471

        Recv failures:   0

        Packets xmitted: 597

        Xmit failures:   0

    PRI Ports being backhauled:

        Slot 0, VIC 0, port 0

        Slot 0, VIC 1, port 0

Configuration Error History:

FAX mode: cisco

172.20.200.20#

______________________________________________________________________________

172.20.200.20#debug voip ccapi inout

voip ccapi inout debugging is on

172.20.200.20#

*Sep  5 13:09:41.179: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x45372E1C, Interface Type=6, Destination=, Mode=0x9,

   Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=A

d),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id

00000408b880000000F580001da5)

*Sep  5 13:09:41.179: //4615278/426E3569B642/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

*Sep  5 13:09:41.179: //4615278/426E3569B642/CCAPI/ccCallSetContext:

   Context=0x44D8D8A8

*Sep  5 13:09:41.179: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x44FDA58C, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

   Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=A

d),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id

00000408b880000000F580001da5)

*Sep  5 13:09:41.179: //4615279/426E3569B642/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

*Sep  5 13:09:41.179: //4615279/426E3569B642/CCAPI/ccCallSetContext:

   Context=0x44D8B0A0

*Sep  5 13:09:41.183: //4615279/426E3569B642/CCAPI/cc_api_call_connected:

   Interface=0x44FDA58C, Data Bitmask=0x0, Progress Indication=NULL(0),

   Connection Handle=0

*Sep  5 13:09:41.183: //4615279/426E3569B642/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/cc_api_call_proceeding:

   Interface=0x45372E1C, Progress Indication=NULL(0)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/cc_api_call_connected:

   Interface=0x45372E1C, Data Bitmask=0x1, Progress Indication=DESTINATION IS NON ISDN(2),

   Connection Handle=0

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/ccCallModify:

   Nominator=0x1000, Params=0x466CB360, Call Id=4615278

*Sep  5 13:09:41.187: //4615278/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x466C6E, digit_event=0x1, enable=TRUE, consume=FALSE)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=4615278

*Sep  5 13:09:41.187: //4615278/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x45372E1C, callID=0x466C6E, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=10000(ms), Inter Digit Timeout=10000(ms))

*Sep  5 13:09:41.187: //4615278/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x466CB4BC, callID1=0x466C6E, callID2=0x466C6F, tag=0x0)

*Sep  5 13:09:41.187: //4615278/426E3569B642/CCAPI/ccConferenceCreate:

   Conference Id=0x466CB4BC, Call Id1=4615278, Call Id2=4615279, Tag=0x0

*Sep  5 13:09:41.187: //4615278/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x233630, Source Interface=0x45372E1C, Source Call Id=4615278,

   Destination Call Id=4615279, Disposition=0x0, Tag=0xFFFFFFFF

*Sep  5 13:09:41.191: //4615279/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x233630, Source Interface=0x44FDA58C, Source Call Id=4615279,

   Destination Call Id=4615278, Disposition=0x0, Tag=0x0

*Sep  5 13:09:41.191: //4615278/426E3569B642/CCAPI/cc_generic_bridge_done:

   Conference Id=0x233630, Source Interface=0x44FDA58C, Source Call Id=4615279,

   Destination Call Id=4615278, Disposition=0x0, Tag=0x0

*Sep  5 13:09:41.191: //4615278/426E3569B642/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x233630, Destination Call Id=4615279)

*Sep  5 13:09:41.191: //4615279/426E3569B642/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x233630, Destination Call Id=4615278)

*Sep  5 13:09:41.191: //4615278/426E3569B642/CCAPI/cc_api_caps_ind:

   Destination Interface=0x44FDA58C, Destination Call Id=4615279, Source Call Id=4615278,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

*Sep  5 13:09:41.191: //4615278/426E3569B642/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=200(ms), Fax Nom=300(ms))

*Sep  5 13:09:41.191: //4615279/426E3569B642/CCAPI/cc_api_caps_ind:

   Destination Interface=0x45372E1C, Destination Call Id=4615278, Source Call Id=4615279,

   Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,

   Modem=0x0, Codec Bytes=160, Signal Type=2)

*Sep  5 13:09:41.191: //4615279/426E3569B642/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=250(ms), Fax Nom=300(ms))

*Sep  5 13:09:41.191: //4615279/426E3569B642/CCAPI/cc_api_caps_ack:

   Destination Interface=0x45372E1C, Destination Call Id=4615278, Source Call Id=4615279,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=5522)

*Sep  5 13:09:41.191: //4615278/426E3569B642/CCAPI/cc_api_caps_ack:

   Destination Interface=0x44FDA58C, Destination Call Id=4615279, Source Call Id=4615278,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=5522)

*Sep  5 13:09:41.195: //4615278/426E3569B642/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:09:41.195: //4615278/426E3569B642/CCAPI/cc_api_voice_mode_event:

   Call Id=4615278

*Sep  5 13:09:41.195: //4615278/426E3569B642/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x44D8D8A8)

*Sep  5 13:09:41.195: //4615278/426E3569B642/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0x233630, Call Id1=4615278, Call Id2=4615279

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/ccSetDigitTimeouts:

   Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms)

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/ccSetDigitTimeouts:

   Call Entry(Inter Digit Timeout=4000(ms), Initial Digit Timeout=4000(ms))

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/ccRestartDigitTimeoutMsec:

   Digit Timeout=0, Call Id=4615278

*Sep  5 13:09:41.199: //4615278/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x466C6E, digit_event=0x1, enable=TRUE, consume=FALSE)

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=4615278

*Sep  5 13:09:41.199: //4615278/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x45372E1C, callID=0x466C6E, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:09:41.199: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

*Sep  5 13:09:41.307: //4615278/426E3569B642/CCAPI/ccCallModifyExtended:

   Nominator=0x466CB0D0, Params=0x466CA718, Call Id=4615278

*Sep  5 13:09:41.307: //4615279/426E3569B642/CCAPI/ccCallModify:

   Nominator=0x18E30, Params=0x466CA860, Call Id=4615279

*Sep  5 13:09:41.307: //4615278/426E3569B642/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:09:41.311: //4615279/426E3569B642/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x44FDA58C, Call Id=4615279

*Sep  5 13:09:45.199: //4615278/426E3569B642/CCAPI/cc_handle_inter_digit_timer:

   Generate inter-digit timeout CC_EV_CALL_DIGIT_END event

*Sep  5 13:10:00.195: //4615278/426E3569B642/CCAPI/ccCallModifyExtended:

   Nominator=0x466CB0D0, Params=0x466CA718, Call Id=4615278

*Sep  5 13:10:00.195: //4615279/426E3569B642/CCAPI/ccCallModify:

   Nominator=0x800, Params=0x466CA860, Call Id=4615279

*Sep  5 13:10:00.195: //4615278/426E3569B642/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:10:00.195: //4615279/426E3569B642/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x44FDA58C, Call Id=4615279

*Sep  5 13:10:00.203: //4615278/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x466C6E, digit_event=0x0, enable=FALSE, consume=FALSE)

*Sep  5 13:10:00.203: //4615278/426E3569B642/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=4615278

*Sep  5 13:10:00.203: //4615278/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x45372E1C, callID=0x466C6E, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)

*Sep  5 13:10:00.203: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x45372E1C, Call Id=4615278

*Sep  5 13:10:00.203: //4615278/426E3569B642/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

*Sep  5 13:10:00.203: //4615279/426E3569B642/CCAPI/ccGetCallStatistics:

   Call Stats=0x4416CB08, Call Id=4615279

*Sep  5 13:10:00.207: //4615278/426E3569B642/CCAPI/ccConferenceDestroy:

   Conference Id=0x233630, Tag=0x0

*Sep  5 13:10:00.207: //4615278/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x233630, Source Interface=0x45372E1C, Source Call Id=4615278,

   Destination Call Id=4615279, Disposition=0x0, Tag=0x0

*Sep  5 13:10:00.207: //4615279/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x233630, Source Interface=0x44FDA58C, Source Call Id=4615279,

   Destination Call Id=4615278, Disposition=0x0, Tag=0x0

*Sep  5 13:10:00.207: //4615278/426E3569B642/CCAPI/cc_generic_bridge_done:

   Conference Id=0x233630, Source Interface=0x44FDA58C, Source Call Id=4615279,

   Destination Call Id=4615278, Disposition=0x0, Tag=0x0

*Sep  5 13:10:00.207: //4615278/426E3569B642/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Sep  5 13:10:00.207: //4615278/426E3569B642/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

*Sep  5 13:10:00.207: //4615278/426E3569B642/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Sep  5 13:10:00.207: //4615279/426E3569B642/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Sep  5 13:10:00.207: //4615279/426E3569B642/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

*Sep  5 13:10:00.211: //4615279/426E3569B642/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x44FDA58C, Tag=0x0, Call Id=4615279,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

*Sep  5 13:10:00.211: //4615279/426E3569B642/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Sep  5 13:10:00.215: //4615278/426E3569B642/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x45372E1C, Tag=0x0, Call Id=4615278,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

*Sep  5 13:10:00.219: //4615278/426E3569B642/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

   ______________________________________________________________________________

172.20.200.20#sh run

Building configuration...

Current configuration : 2805 bytes

!

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname 172.20.200.20

!

boot-start-marker

boot system flash:c2800nm-ipvoicek9-mz.124-19.bin

boot-end-marker

!

logging buffered 51200 warnings

!

no aaa new-model

network-clock-participate wic 0

network-clock-participate wic 1

network-clock-select 1 E1 0/0/0

!

!

ip cef

!

!

no ip domain lookup

isdn switch-type primary-net5

!

voice-card 0

dspfarm

no local-bypass

!

!

!

!

!

!

!

!

!

!

!

!

!

!

username toip privilege 15 secret 5 $1$oJRv$6.bQa33NY7TnFWcPOaggj/

!

!

controller E1 0/0/0

framing NO-CRC4

pri-group timeslots 1-31 service mgcp

description CS2K

!

controller E1 0/1/0

framing NO-CRC4

pri-group timeslots 1-31 service mgcp

description PRIOPERADORAS

!

!

!

!

interface FastEthernet0/0

ip address 172.20.200.20 255.255.254.0

duplex auto

speed auto

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bind-l3 ccm-manager

!

interface Serial0/1/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bind-l3 ccm-manager

no cdp enable

!

no ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 172.20.200.1

ip route 172.20.0.0 255.255.0.0 172.20.200.1

ip route 192.168.255.0 255.255.255.0 172.20.200.1

!

no ip http server

no ip http secure-server

!

!

!

!

control-plane

!

!

!

voice-port 0/0/0:15

!

voice-port 0/1/0:15

!

ccm-manager switchback immediate

ccm-manager fallback-mgcp

ccm-manager redundant-host 172.20.200.16

ccm-manager mgcp

ccm-manager config server 172.20.200.15

!

mgcp

mgcp call-agent 172.20.200.15 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

!

mgcp profile default

!

!

!

dial-peer voice 1 pots

service mgcpapp

destination-pattern .T

direct-inward-dial

port 0/0/0:15

!

dial-peer voice 3 voip

service mgcpapp

destination-pattern ....

session target ipv4:172.20.200.15

incoming called-number .T

codec g711alaw

!

dial-peer voice 2 pots

service mgcpapp

destination-pattern .T

direct-inward-dial

port 0/1/0:15

!

!

call-manager-fallback

secondary-dialtone 0

max-conferences 16 gain -6

user-locale ES

limit-dn 7940 2

limit-dn 7960 2

ip source-address 172.20.200.20 port 2000

max-ephones 42

max-dn 144

system message primary Servicio de

system message secondary Emergencia Activo

access-code pri 0 direct-inward-dial

moh music-on-hold.au

time-format 24

date-format dd-mm-yy

!

!

line con 0

login local

line aux 0

line vty 0 4

privilege level 15

login local

transport input telnet ssh

line vty 5 15

privilege level 15

login local

transport input telnet ssh

!

scheduler allocate 20000 1000

!

end

__________________________________________________________________________________________

172.20.200.20#sh version

Cisco IOS Software, 2800 Software (C2800NM-IPVOICEK9-M), Version 12.4(19), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Fri 29-Feb-08 20:08 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)

172.20.200.20 uptime is 1 year, 49 weeks, 2 days, 20 hours, 52 minutes

System returned to ROM by reload at 16:21:45 UTC Sun Sep 25 2011

System image file is "flash:c2800nm-ipvoicek9-mz.124-19.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2811 (revision 53.51) with 249856K/12288K bytes of memory.

Processor board ID FTX0918A2CT

2 FastEthernet interfaces

62 Serial interfaces

2 Channelized E1/PRI ports

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62976K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102


VIP Super Bronze

Inbound Calls fail PSTN Gateway

I suggest you upgrade the IOS on the router first. You should also remove the service mgcpapp under your dial-peers. Thats an old command that you dont need any more..

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Inbound Calls fail PSTN Gateway

Aokanlwon

If you upgrade IOS and you delete the mgcpapp command the problem goes on.....

Can you give me any specific solution?

Inbound Calls fail PSTN Gateway

Hi Claudio.

Can you please check on CUCM what is the value of T301 timer?

Thanks

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

Inbound Calls fail PSTN Gateway

Carlo,

T301 Timer CUCM: 180000

172.20.200.20#show isdn timers

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply

    ISDN Serial0/0/0:15 Timers (dsl 0) Switchtype = primary-net5

        ISDN Layer 2 values

         K     =   7 outstanding I-frames

         N200  =   3 max number of retransmits

         T200  =   1.000 seconds

         T202  =   2.000 seconds

         T203  =  10.000 seconds

        ISDN Layer 3 values

         T301  = 180.000 seconds

         T303  =   4.000 seconds

         T304  =  30.000 seconds

         T305  =  30.000 seconds

         T306  =  30.000 seconds

         T307  = 180.000 seconds

         T308  =   4.000 seconds

         T309    Disabled

         T310  =  40.000 seconds

         T313  =   4.000 seconds

         T316  = 120.000 seconds

         T318  =   4.000 seconds

         T319  =   4.000 seconds

         T322  =   4.000 seconds

         T3OOS =   5.000 seconds

         TGUARD=   8.000 seconds, Expiry = REJECT_CALL

         T-activate =   4.000 seconds

%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 1. Layer 3 output may not apply

    ISDN Serial0/1/0:15 Timers (dsl 1) Switchtype = primary-net5

        ISDN Layer 2 values

         K     =   7 outstanding I-frames

         N200  =   3 max number of retransmits

         T200  =   1.000 seconds

         T202  =   2.000 seconds

         T203  =  10.000 seconds

        ISDN Layer 3 values

         T301  = 180.000 seconds

         T303  =   4.000 seconds

         T304  =  30.000 seconds

         T305  =  30.000 seconds

         T306  =  30.000 seconds

         T307  = 180.000 seconds

         T308  =   4.000 seconds

         T309    Disabled

         T310  =  40.000 seconds

         T313  =   4.000 seconds

         T316  = 120.000 seconds

         T318  =   4.000 seconds

         T319  =   4.000 seconds

         T322  =   4.000 seconds

         T3OOS =   5.000 seconds

         TGUARD=   8.000 seconds, Expiry = REJECT_CALL

         T-activate =   4.000 seconds

        *** dsl 2 is not configured

        *** dsl 3 is not configured

        *** dsl 4 is not configured

        *** dsl 5 is not configured

        *** dsl 6 is not configured

        *** dsl 7 is not configured

        *** dsl 8 is not configured

        *** dsl 9 is not configured

        *** dsl 10 is not configured

        *** dsl 11 is not configured

        *** dsl 12 is not configured

        *** dsl 13 is not configured

        *** dsl 14 is not configured

        *** dsl 15 is not configured

        *** dsl 16 is not configured

        *** dsl 17 is not configured

        *** dsl 18 is not configured

        *** dsl 19 is not configured

        *** dsl 20 is not configured

        *** dsl 21 is not configured

        *** dsl 22 is not configured

        *** dsl 23 is not configured

        *** dsl 24 is not configured

        *** dsl 25 is not configured

        *** dsl 26 is not configured

        *** dsl 27 is not configured

        *** dsl 28 is not configured

        *** dsl 29 is not configured

        *** dsl 30 is not configured

        *** dsl 31 is not configured

        *** dsl 32 is not configured

        *** dsl 33 is not configured

        *** dsl 34 is not configured

        *** dsl 35 is not configured

        *** dsl 36 is not configured

        *** dsl 37 is not configured

        *** dsl 38 is not configured

        *** dsl 39 is not configured

        *** dsl 40 is not configured

        *** dsl 41 is not configured

        *** dsl 42 is not configured

        *** dsl 43 is not configured

        *** dsl 44 is not configured

        *** dsl 45 is not configured

        *** dsl 46 is not configured

        *** dsl 47 is not configured

Inbound Calls fail PSTN Gateway

Hi Claudio.

On your CUCM, check with the route plan report if you have overlapping pattern..

In case, modify the inbound Calling search space on gateway (ports) matching internal extensions only.

Another option, is to decrease the t301 timer... but first check the routing.,

HTH

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
VIP Super Bronze

Inbound Calls fail PSTN Gateway

Carlo,

The gateway is not even responding to the call setup...I doubt if this is routing related...This is an inbound call...

On the q931 setup message, the gateway need to respond with a q931 setup ACK

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Inbound Calls fail PSTN Gateway

Carlo,

The CSS is 4 digits,

The similars routern pattern are in diferent partitions, please look the files: m1, m2, m3 y m4.

New Member

Inbound Calls fail PSTN Gateway

For local numbers try with subscriber format.

Inbound Calls fail PSTN Gateway

Hi Claudio,

Can you please share debug mgcp packets of gateway and trace from RTMT as well.

Regards, Nishant Savalia

Inbound Calls fail PSTN Gateway

Nishant,

    Cisco Unified Communications Manager Dialed Number Analyzer  Results


  • Results  Summary
    • Calling Party Information
      • Calling Party = 24139496
      • Partition =
      • Device CSS =
      • Line CSS = Local Chicureo
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 029505253
    • Match Result = RouteThisPattern
    • Matched Pattern Information
      • Pattern = 0.2[^1]XXXXXX
      • Partition = part_local_Chicureo
      • Time Schedule =
    • Called Party Number = 29505253
    • Time Zone = Greenwich Standard Time
    • End Device = GW_2811_CS2K
    • Call Classification = OffNet
    • InterDigit Timeout = NO
    • Device Override = Disabled
    • Outside Dial Tone = NO
  • Call Flow
    • Route  Pattern :Pattern= 0.2[^1]XXXXXX  
      • Positional Match List =  29505253
      • DialPlan =
      • Route  Filter
      • Require Forced  Authorization Code = No
      • Authorization Level = 0
      • Require Client Matter  Code = No
      • Call Classification =
      • PreTransform Calling Party  Number = 24139496
      • PreTransform Called Party  Number = 029505253
      • Calling Party Transformations
        • External Phone Number  Mask = NO
        • Calling Party Mask =
        • Prefix =
        • CallingLineId  Presentation = Default
        • CallingName Presentation =  Default
        • Calling Party Number =  24139496
      • ConnectedParty Transformations
      • Called Party Transformations
        • Called Party Mask =
        • Discard Digits  Instruction = PreDot
        • Prefix =
        • Called Number = 29505253
    • Route  List :Route List Name=  GW_2811_CS2K  
      • RouteGroup :RouteGroup  Name= GW_2811_CS2K  
        • PreTransform Calling Party  Number = 24139496
        • PreTransform Called Party  Number = 029505253
        • Calling Party Transformations
          • External Phone Number  Mask = On
          • Calling Party Mask =
          • Prefix =
          • Calling Party Number =  24139496
        • Called Party Transformations
          • Called Party Mask =
          • Discard Digits  Instructions =
          • Prefix =
          • Called Number = 029505253
        • Device :Type= MGCPE1PRIPort  
          • End Device Name =  S0/SU0/DS1-0@172.20.200.20
          • PortNumber = 0
          • Device Status = Registered
          • AAR Group Name =
          • AAR Calling Search Space =
          • AAR Prefix Digits =
          • Call Classification =
          • Calling Party Selection =
          • CallingLinePresentation =
          • ConnectedLinePresentation =
          • Number Of Strip Digits =
          • CallerID DN =
  • Alternate Matches
    • Note: Information Not Available

172.20.200.20#terminal monitor

172.20.200.20#debug isdn q931

debug isdn q931 is              ON.

172.20.200.20#

*Sep  6 18:07:38.259: MGCP Packet sent to 172.20.200.15:2427--->

NTFY 365618475 *@172.20.200.20 MGCP 0.1

X: 0

O:

<---

*Sep  6 18:07:38.259: MGCP Packet received from 172.20.200.15:2427--->

200 365618475

<---

*Sep  6 18:07:52.235: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1E66

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0181, '24139496'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0xA1, '5253'

                Plan:ISDN, Type:National

        Sending Complete

*Sep  6 18:07:52.243: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x9E66

        Cause i = 0x809B - Destination out of order

*Sep  6 18:07:53.259: MGCP Packet sent to 172.20.200.15:2427--->

NTFY 365618476 *@172.20.200.20 MGCP 0.1

X: 0

O:

<---

*Sep  6 18:07:53.259: MGCP Packet received from 172.20.200.15:2427--->

200 365618476

<---

172.20.200.20#terminal no monitor

*Sep  6 18:08:08.259: MGCP Packet sent to 172.20.200.15:2427--->

NTFY 365618477 *@172.20.200.20 MGCP 0.1

X: 0

O:

<---

*Sep  6 18:08:08.259: MGCP Packet received from 172.20.200.15:2427--->

200 365618477

<---

Inbound Calls fail PSTN Gateway

This box has been up for a year. Have considered rebooting before troubleshooting further this issue.

It could save you time and energy .

Please rate helpful answers!

Bronze

Inbound Calls fail PSTN Gateway

Hello,

Is it just happening for the single number "5253" or for all number.

I see you have two E1, is the other one acting as a backup for inbound and outbound calls.

If so, can you shut the E1 0/0/0 and see how the calls are working on other controller.

From my understanding it seems like call manager is not responding with CRCX after the Gateway NTFY about the inbound event. Can you try negate mgcp with "no mgcp" and add mgcp back and test the calls.

It would be great if you can pull the detailed CUCM trace and attach here.

Thanks,

Kasi

Inbound Calls fail PSTN Gateway

Hi Claudio,

This time your gateway resonded and your gateway is sending different release code "Destination out of Order" to the PSTN.

Have you done any kind of modification?

Also please share the detailed RTMT trace of CUCM as well.

Thanks & Regards,

Nishant Savalia

Regards, Nishant Savalia

Inbound Calls fail PSTN Gateway

Nishant,

I´ve never used RTMT trace. Please give me steps  i Want to do it as soon as possible.

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