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Inbound fax calls are failing but outgoing fax calls are working fine.

Hello Community,

I am having problems  with fax calls coming into my Call manager express router from an E1 port to a directly connected fxs port where my fax machine is connected.  has anyone ever encoutered this problem before? please see my logs and configs bellow.

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

___________________________________________

voice service pots

fax rate disable

_________________________________--

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

fax protocol none

h323

modem passthrough nse codec g711ulaw

_________________________________________________

dial-peer voice 100 pots

incoming called-number .

direct-inward-dial

port 0/0/0:15

________________________________________________

dial-peer voice 1 pots

destination-pattern 8907

port 0/1/2

_____________________________________________________

Nov 14 18:38:44.298: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0001

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Progress Ind i = 0x8483 - Origination address is non-ISDN 

Calling Party Number i = 0x2180, '2035978001'

Plan:ISDN, Type:National

Called Party Number i = 0x81, '118907'

Plan:ISDN, Type:Unknown

Nov 14 18:38:44.298: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0x8001 callID = 0x13E6 switch = primary-net5 interface = User

Nov 14 18:38:44.302: //-1/D32ADF0B93E7/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=90200008001

   cisco-anitype=2

   cisco-aniplan=1

   cisco-anipi=0

   cisco-anisi=0

   dest=8907

   cisco-desttype=0

   cisco-destplan=1

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Nov 14 18:38:44.302: //-1/D32ADF0B93E7/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x23323FA0, Call Info(

   Calling Number=90200008001,(Calling Name=)(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed),

   Called Number=8907(TON=Unknown, NPI=ISDN),

   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=100, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

Nov 14 18:38:44.302: //-1/D32ADF0B93E7/CCAPI/ccCheckClipClir:

   In: Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed)

Nov 14 18:38:44.302: //-1/D32ADF0B93E7/CCAPI/ccCheckClipClir:

   Out: Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed)

Nov 14 18:38:44.302: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.302: :cc_get_feature_vsa malloc success

Nov 14 18:38:44.302: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.302:  cc_get_feature_vsa count is 1

Nov 14 18:38:44.302: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.302: :FEATURE_VSA attributes are: feature_name:0,feature_time:1053315448,feature_id:68546

Nov 14 18:38:44.302: //38099/D32ADF0B93E7/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed),

   Called Number=8907(TON=Unknown, NPI=ISDN))

Nov 14 18:38:44.302: //38099/D32ADF0B93E7/CCAPI/cc_process_call_setup_ind:

   Event=0x3CE6E9A0

Nov 14 18:38:44.302: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 8907

Nov 14 18:38:44.302: //38099/D32ADF0B93E7/CCAPI/ccCallSetContext:

   Context=0x21049084

Nov 14 18:38:44.302: //38099/D32ADF0B93E7/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 38099 with tag 100 to app "_ManagedAppProcess_Default"

Nov 14 18:38:44.302: //38099/D32ADF0B93E7/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=TRUE, Mode=0,

   Outgoing Dial-peer=1, Params=0x21E26154, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccCheckClipClir:

   In: Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed)

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccCheckClipClir:

   Out: Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed)

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccCallSetupRequest:

   Destination Pattern=8907, Called Number=8907, Digit Strip=TRUE

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccCallSetupRequest:

   Calling Number=90200008001(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed),

   Called Number=8907(TON=Unknown, NPI=ISDN),

   Redirect Number=, Display Info=

   Account Number=, Final Destination Flag=TRUE,

   Guid=D32ADF0B-4C92-11E3-93E7-F872EAC341D0, Outgoing Dial-peer=1

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=90200008001

   cisco-anitype=2

   cisco-aniplan=1

   cisco-anipi=0

   cisco-anisi=0

   dest=8907

   cisco-desttype=0

   cisco-destplan=1

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x3CED19B8, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=90200008001,(Calling Name=)(TON=National, NPI=ISDN, Screening=Not Screened, Presentation=Allowed),

   Called Number=8907(TON=Unknown, NPI=ISDN), Calling Translated=FALSE,

   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=1, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Nov 14 18:38:44.306: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.306: :cc_get_feature_vsa malloc success

Nov 14 18:38:44.306: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.306:  cc_get_feature_vsa count is 2

Nov 14 18:38:44.306: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Nov 14 18:38:44.306: :FEATURE_VSA attributes are: feature_name:0,feature_time:1053320152,feature_id:68547

Nov 14 18:38:44.306: //38100/D32ADF0B93E7/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Nov 14 18:38:44.306: //38100/D32ADF0B93E7/CCAPI/ccCallSetContext:

   Context=0x21E26104

Nov 14 18:38:44.306: //38099/D32ADF0B93E7/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=1

Nov 14 18:38:44.306: htsp_timer_stop3 htsp_setup_req

Nov 14 18:38:44.310:  Orig called num:8907

Nov 14 18:38:44.310: htsp_process_event: [0/1/2, FXSLS_ONHOOK, E_HTSP_SETUP_REQ]fxsls_onhook_setuphtsp_alert

Nov 14 18:38:44.310: [0/1/2] set signal state = 0x0 timestamp = 0

Nov 14 18:38:44.310: [0/1/2] htsp_set_caller_id_tx calling num=90200008001 display_info= called num=8907

Nov 14 18:38:44.310: [0/1/2] Caller ID String 80 19 01 08 31 31 31 34 31 38 33 38 02 0A 32 30 30 30 30 30 38 30 30 31 08 01 4F 5C

Nov 14 18:38:44.310: [0/1/2] htsp_set_caller_id_tx_time Caller ID:BELLCORE alerting DURING_RING

Nov 14 18:38:44.310: [0/1/2] htsp_start_caller_id_tx string length=28

Nov 14 18:38:44.310: //38100/D32ADF0B93E7/CCAPI/cc_api_call_proceeding:

   Interface=0x3CED19B8, Progress Indication=NULL(0)

Nov 14 18:38:44.310: //38100/D32ADF0B93E7/CCAPI/cc_api_call_alert:

   Interface=0x3CED19B8, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

Nov 14 18:38:44.310: //38100/D32ADF0B93E7/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

Nov 14 18:38:44.310: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8001

Channel ID i = 0xA98381

Exclusive, Channel 1

Nov 14 18:38:44.310: //38099/D32ADF0B93E7/CCAPI/ccCallAlert:

   Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)

Nov 14 18:38:44.310: //38099/D32ADF0B93E7/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/ccConferenceCreate:

   (confID=0xFFFFFFFF, callID1=0x94D3, gcid=D32ADF0B-4C9211E3-93E7F872-EAC341D0, tag=0x0)

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/ccConferenceCreate:

   (confID=0xFFFFFFFF, callID2=0x94D4, gcid=D32ADF0B-4C9211E3-93E7F872-EAC341D0, tag=0x0)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/ccConferenceCreate:

   Conference Id=0xFFFFFFFF, Call Id1=38099, Call Id2=38100, Tag=0x0

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_bridge_done:

   Conference Id=0x2C7B, Source Interface=0x23323FA0, Source Call Id=38099,

   Destination Call Id=38100, Disposition=0x0, Tag=0xFFFFFFFF

Nov 14 18:38:44.314: htsp_call_bridged invoked

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_bridge_done:

   Conference Id=0x2C7B, Source Interface=0x3CED19B8, Source Call Id=38100,

   Destination Call Id=38099, Disposition=0x0, Tag=0xFFFFFFFF

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_generic_bridge_done:

   Conference Id=0x2C7B, Source Interface=0x3CED19B8, Source Call Id=38100,

   Destination Call Id=38099, Disposition=0x0, Tag=0xFFFFFFFF

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x2C7B, Destination Call Id=38100)

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x2C7B, Destination Call Id=38099)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/ccConferenceCreate:

Nov 14 18:38:44.314: confID:0x2C7B; callEntry1 callID1:0x94D3, type:6; callEntry2 callID2:0x94D4, type:6

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_caps_ind:

   Destination Interface=0x3CED19B8, Destination Call Id=38100, Source Call Id=38099,

   Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x2,

   Modem=0x2, Codec Bytes=160, Signal Type=2)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_caps_ind:

   Destination Interface=0x23323FA0, Destination Call Id=38099, Source Call Id=38100,

   Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x2,

   Modem=0x2, Codec Bytes=160, Signal Type=2)

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_caps_ack:

   Destination Interface=0x23323FA0, Destination Call Id=38099, Source Call Id=38100,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=ON(0x2),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=4311)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_caps_ack:

   Destination Interface=0x3CED19B8, Destination Call Id=38100, Source Call Id=38099,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=ON(0x2),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=1506)

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0x2C7B, Call Id1=38099, Call Id2=38100

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_voice_mode_event:

   Call Id=38100

Nov 14 18:38:44.314: //38100/D32ADF0B93E7/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x21E26104)

Nov 14 18:38:44.314: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]fxsls_waitoff_voice

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_voice_mode_event:

   Call Id=38099

Nov 14 18:38:44.314: //38099/D32ADF0B93E7/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x21049084)

Nov 14 18:38:44.318: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x8001

Progress Ind i = 0x8188 - In-band info or appropriate now available

Nov 14 18:38:46.806: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_DSP_SIG_1100]fxsls_waitoff_offhook

Nov 14 18:38:46.806: [0/1/2] set signal state = 0x4 timestamp = 0

Nov 14 18:38:46.806: [0/1/2] set signal state = 0x6 timestamp = 200

Nov 14 18:38:46.806: [0/1/2] htsp_stop_caller_id_tx

Nov 14 18:38:46.806: htsp_timer2 - 200 msec

Nov 14 18:38:46.806: htsp_timer_stop3

Nov 14 18:38:47.006: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_HTSP_EVENT_TIMER2]fxsls_offhook_dial htsp_dial

Nov 14 18:38:47.006: //38100/D32ADF0B93E7/CCAPI/cc_api_call_connected:

   Interface=0x3CED19B8, Data Bitmask=0x1, Progress Indication=DESTINATION IS NON ISDN(2),

   Connection Handle=0

Nov 14 18:38:47.006: //38100/D32ADF0B93E7/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Nov 14 18:38:47.006: htsp_process_event: [0/1/2, FXSLS_CONNECT, E_DSP_DIALING_DONE]fxsls_conn_dial_done

Nov 14 18:38:47.006: //38099/D32ADF0B93E7/CCAPI/ccCallConnect:

   Progress Indication=DESTINATION IS NON ISDN(2), Data Bitmask=0x1

Nov 14 18:38:47.006: //38099/D32ADF0B93E7/CCAPI/ccCallConnect:

   Call Entry(Connected=TRUE, Responsed=TRUE)

Nov 14 18:38:47.006: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x8001

Progress Ind i = 0x8182 - Destination address is non-ISDN

Nov 14 18:38:47.078: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x0001

Nov 14 18:38:49.346: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=2, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:38:49.346: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=2, Call Id=38099

Nov 14 18:38:49.362: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=13, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:49.362: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=13, Call Id=38100htsp_call_feature:feature 13

Nov 14 18:38:49.386: //38100/D32ADF0B93E7/CCAPI/cc_api_modify_media_ind:

   IFType=0x6, Source Call Id=0x94D4, Destination Call Id=0x94D3,

   Codec=1, Codec Bytes=160

Nov 14 18:38:49.406: //38099/D32ADF0B93E7/CCAPI/cc_api_modify_media_ind:

   IFType=0x6, Source Call Id=0x94D3, Destination Call Id=0x94D4,

   Codec=1, Codec Bytes=160

Nov 14 18:38:51.262: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:51.262: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:51.462: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:51.462: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:51.662: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:51.662: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:51.874: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:51.874: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:52.074: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:52.074: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:52.274: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:52.274: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:52.462: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:38:52.462: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:38:52.486: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:52.486: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:52.686: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:52.686: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:52.890: //38099/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x23323FA0, Call Id=38099

Nov 14 18:38:52.890: //38100/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38100htsp_call_feature:feature 1

Nov 14 18:38:57.626: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:38:57.626: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:02.786: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:39:02.786: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:07.934: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:39:07.934: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:13.106: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:39:13.106: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:18.254: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:39:18.254: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:23.426: //38100/D32ADF0B93E7/CCAPI/cc_api_call_feature:

   Feature Type=1, Interface=0x3CED19B8, Call Id=38100

Nov 14 18:39:23.426: //38099/D32ADF0B93E7/CCAPI/ccCallFeature:

   Feature Type=1, Call Id=38099

Nov 14 18:39:25.078: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x0001

Cause i = 0x8AA9 - Temporary failure

Progress Ind i = 0x8288 - In-band info or appropriate now available

Nov 14 18:39:25.078: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x13E6

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/cc_api_call_disc_prog_ind:

   Cause Value=41, Progress Indication=INBAND(8), Interface=0x23323FA0

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/cc_api_call_disc_prog_ind:

   Event(Progress Indication=0x0), Call Entry(Responsed=TRUE)

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/ccConferenceDestroy:

   Conference Id=0x2C7B, Tag=0x0

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/ccConferenceDestroy:

Nov 14 18:39:25.078: confID:0x2C7B; callEntry1 callID1:0x94D3, type:6; callEntry2 callID2:0x94D4, type:6

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x2C7B, Source Interface=0x23323FA0, Source Call Id=38099,

   Destination Call Id=38100, Disposition=0x0, Tag=0x0

Nov 14 18:39:25.078: //38100/D32ADF0B93E7/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x2C7B, Source Interface=0x3CED19B8, Source Call Id=38100,

   Destination Call Id=38099, Disposition=0x0, Tag=0x0

Nov 14 18:39:25.078: //38099/D32ADF0B93E7/CCAPI/cc_generic_bridge_done:

   Conference Id=0x2C7B, Source Interface=0x3CED19B8, Source Call Id=38100,

   Destination Call Id=38099, Disposition=0x0, Tag=0x0

Nov 14 18:39:25.082: //38099/D32ADF0B93E7/CCAPI/ccCallDisconnect:

   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)

Nov 14 18:39:25.082: //38099/D32ADF0B93E7/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

Nov 14 18:39:25.082: //38099/D32ADF0B93E7/CCAPI/cc_api_get_transfer_info:

   Transfer Number=NULL

Nov 14 18:39:25.082: //38100/D32ADF0B93E7/CCAPI/ccCallDiscon

3 REPLIES

Inbound fax calls are failing but outgoing fax calls are working

Can you please add:

dial-peer voice 1 pots

destination-pattern 8907

forward digits 0 <-- Maybe the Fax doesn't like to receive digits

port 0/1/2

Debugs:

Nov 14 18:38:44.314: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]fxsls_waitoff_voice

Nov 14 18:38:46.806: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_DSP_SIG_1100]fxsls_waitoff_offhook

Nov 14 18:38:46.806: [0/1/2] set signal state = 0x4 timestamp = 0

Nov 14 18:38:46.806: [0/1/2] set signal state = 0x6 timestamp = 200

Nov 14 18:38:46.806: [0/1/2] htsp_stop_caller_id_tx

Nov 14 18:38:46.806: htsp_timer2 - 200 msec

Nov 14 18:38:46.806: htsp_timer_stop3

1100 = FXO port went off-hook

Nov 14 18:38:47.006: htsp_process_event: [0/1/2, FXSLS_WAIT_OFFHOOK, E_HTSP_EVENT_TIMER2]fxsls_offhook_dial htsp_dial

Nov 14 18:38:47.006: htsp_process_event: [0/1/2, FXSLS_CONNECT, E_DSP_DIALING_DONE]fxsls_conn_dial_done

So far it looks fine, the call connects, but after a minute or so: 18:38:46.806 - 18:39:25.078, TELCO sends a Temp Failure:

Nov 14 18:39:25.078: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x0001

Cause i = 0x8AA9 - Temporary failure

ISDN Cause Codes:

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml

Cause Code Origination Point

8A - a network beyond the internetworking           point

A9 - Temporary failure - "An error occurs because of a network malfunction. Contact the                 telco if the problem persists."

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
New Member

Inbound fax calls are failing but outgoing fax calls are working

The funny thing is that  that outbound fax works fine. really strange.

New Member

Inbound fax calls are failing but outgoing fax calls are working

Did you notice that VAD was enabled during the capability negociation. I alwasy thought Fax communication hated VAD?  Are you able to shed some light on why we are seing VAD even though it is not configured on the POTs dial-peer? I did not even find an option of disabeling it on POTs dial-peer?

any thoughts on this?

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