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New Member

Inbound International Call Question

Hello, I am receiving complaints that people outside the U.S. are dialing our number and are then prompted with a second dial tone.  They then re-dial the number and it will ring through to our phones.  My question is where is this secondary dial tone coming from?  Thanks for your help!

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Add "direct-inward-dial" on

Add "direct-inward-dial" on your inbound POTS dialpeer.

Example:

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial
 

3 REPLIES
Cisco Employee

Look at your call flow to

Look at your call flow to determine where it might be coming from.

No way to tell without more info, that's why you need to look at how the call flow is handled in your environment.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Add "direct-inward-dial" on

Add "direct-inward-dial" on your inbound POTS dialpeer.

Example:

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial
 

New Member

Hi, this come from the

Hi, this come from the gateway which is set to run a two stage call, if you want to be in one stage with on dial tone configure DID.

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