Inbound SNR Calls causes MOH to be heard on concalls
So here's an interesting scenario...A user enabled for SNR (and CUCM enabled to recognize the CLID for SNR users)calls in to a meeting. Meeting goes without incident and the external user drops off the concall. this triggers the call to remain on hold on the SNR users deskphone for 10 seconds (to give the user time to transfer the call to his deskphone if they wish). The issue is that for this 10 second period MOH is heard on the concall that is still in progress. Aside from disabling MOH on the SNR users deskphone is there any other way to avoid this?
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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