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Community Member

incoming call on sip not working

hi,,

we have sip line from ISP saudi telecom, we configured the SIP trunk

outgoing is working through the SIP trunk

but there is no incoming on the sip trunk (as per ISP the call is reaching the IP PBX)

thanks

edwin

2 REPLIES
Hall of Fame Super Silver

incoming call on sip not working

post "debug ccsip messages" of the incoming call.

Chris

Community Member

incoming call on sip not working

hi,

thanks for your support , i resolved it

it was related to codec config in autoattend

call was not coming to going to AA number, now its working

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