Re: Incoming Call through SIP provider to CUE AA = dead air
I changed my translation-profile so that the call would be sent to an extension, which it did fine. However, if voicemail picks-up on the extension the caller doesn't hear the voicemail message, just dead air.
Internally, if that same extension is dialed you hear the voicemail message...same with the AA prompt.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...