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Incoming Caller-ID is unknown for pstn calls for e1 CAS gateway in Argentina

Hi,

I am having an issue with a gateway which has an e1 cas.

I am not able to see show isdn status command, debug isdn q931.

I have done debug voip ccapi inout and got the following output:

Sep 17 11:04:23 GMT: //-1/BE90E0D594B7/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=19055100

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=1

   cisco-anisi=0

   dest=011

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=0

   cisco-rdnsi=0

   cisco-redirectreason=0   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Sep 17 11:04:23 GMT: //-1/BE90E0D594B7/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x493DB254, Call Info(

   Calling Number=19055100,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted),

   Called Number=011(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=36000, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

   Sub Called(TON=Unknown, NPI=Unknown, Data=, Length=200)

Sep 17 11:04:23 GMT: //-1/BE90E0D594B7/CCAPI/ccCheckClipClir:

   In: Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted)

Sep 17 11:04:23 GMT: //-1/BE90E0D594B7/CCAPI/ccCheckClipClir:

   Out: Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted)

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT: :cc_get_feature_vsa malloc success

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT:  cc_get_feature_vsa count is 7

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT: :FEATURE_VSA attributes are: feature_name:0,feature_time:1228046992,feature_id:3047

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted),

   Called Number=011(TON=Unknown, NPI=Unknown))

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/cc_process_call_setup_ind:

   Event=0x4B55B380

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 011

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallSetContext:

   Context=0x4E6569A8

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 3052 with tag 36000 to app "_ManagedAppProcess_Default"

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=TRUE, Mode=0,

   Outgoing Dial-peer=500, Params=0x4E959850, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCheckClipClir:

   In: Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCheckClipClir:

   Out: Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallSetupRequest:

   Destination Pattern=[1-8]...., Called Number=36011, Digit Strip=FALSE

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallSetupRequest:

   Calling Number=19055100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted),

   Called Number=36011(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=, Final Destination Flag=TRUE,

   Guid=BE90E0D5-1EBF-11E3-94B7-DD708B4E28F4, Outgoing Dial-peer=500

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=

   ----- ccCallInfo IE subfields -----

   cisco-ani=19055100

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=1

   cisco-anisi=0

   dest=36011

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=0

   cisco-rdnsi=0

   cisco-redirectreason=0   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x4A9158BC, Interface Type=1, Destination=, Mode=0x0,

   Call Params(Calling Number=19055100,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Restricted),

   Called Number=36011(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=500, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccIFCallSetupRequestPrivate:

   Sub Called(TON=Unknown, NPI=Unknown, Data=, Length=200)

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT: :cc_get_feature_vsa malloc success

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT:  cc_get_feature_vsa count is 8

Sep 17 11:04:23 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Sep 17 11:04:23 GMT: :FEATURE_VSA attributes are: feature_name:0,feature_time:1228051024,feature_id:3048

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/ccCallSetContext:

   Context=0x4E959800

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=500

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_set_called_ccm_detected:

   CallInfo(called ccm detected=TRUE ccmVersion 3)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_proceeding:

   Interface=0x4A9158BC, Progress Indication=NULL(0)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_set_called_ccm_detected:

   CallInfo(called ccm detected=TRUE ccmVersion 3)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_set_delay_xport:

   CallInfo(delay xport=TRUE)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_alert:

   Interface=0x4A9158BC, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallAlert:

   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_set_called_ccm_detected:

   CallInfo(called ccm detected=TRUE ccmVersion 3)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_notify:

   Data Bitmask=0x7, Interface=0x4A9158BC, Call Id=3053

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_get_ssCTreRoutingNotSupported:

   CallInfo(ssCTreRoutingNotSupported=FALSE)

Sep 17 11:04:23 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_get_ccm_detected:

   CallInfo(ccm detected=TRUE)

Sep 17 11:04:23 GMT: //3052/BE90E0D594B7/CCAPI/ccCallNotify:

   Data Bitmask=0x7, Call Id=3052

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/cc_api_call_disconnected:

   Cause Value=16, Interface=0x493DB254, Call Id=3052

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/ccGenerateToneInfo:

   Stop Tone On Digit=FALSE, Tone=Null,

   Tone Direction=Network, Params=0x0, Call Id=3052

Sep 17 11:04:33 GMT: //3053/BE90E0D594B7/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Sep 17 11:04:33 GMT: //3053/BE90E0D594B7/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Sep 17 11:04:33 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Sep 17 11:04:33 GMT: //3052/BE90E0D594B7/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Sep 17 11:04:33 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x4A9158BC, Tag=0x0, Call Id=3053,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Sep 17 11:04:33 GMT: //3053/BE90E0D594B7/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Sep 17 11:04:33 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 17 11:04:33 GMT: :cc_free_feature_vsa freeing 49329248

Sep 17 11:04:33 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Sep 17 11:04:33 GMT:  vsacount in free is 7

4 REPLIES
Hall of Fame Super Gold

Incoming Caller-ID is unknown for pstn calls for e1 CAS gateway

E1 CAS is E1 R2, not ISDN. No isdn debug command will show anything.

New Member

Incoming Caller-ID is unknown for pstn calls for e1 CAS gateway

how can i troubleshoot the unknown caller id issues?

Please suggest a solution

Hall of Fame Super Gold

Re: Incoming Caller-ID is unknown for pstn calls for e1 CAS gate

You would have to check all relevant settings. GW has the caller id correctly.

Re: Incoming Caller-ID is unknown for pstn calls for e1 CAS gate

Hello

Can you find the below linkf?.

http://www.cisco.com/en/US/partner/tech/tk652/tk653/technologies_configuration_example09186a00800ad389.shtml

Can you find also the below configuration , i hope this help you?.

controller E1 0/0/0

framing NO-CRC4

line-termination 75-ohm

ds0-group 0 timeslots 1-10 type r2-digital r2-compelled ani

cas-custom 0

country telmex

category 2

answer-signal group-b 1

dnis-digits min 1 max 16

  ani-digits min 0 max 10

  ani-timeout 1

  timer interdigit incoming 1000

  groupa-callerid-end

Thank you

please rate all useful information

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