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New Member

Incoming calls should be on priority rather than outgoing

Hi,

One of my department phones incoming calls need to be on priority. When they are on outgoing call, if any incoming calls receives, the outgoing call should be disconnected and incoming call should be taken. I think, something need to be done with MLPP. But, I am not good enough in this concept. Can anyone please guide me the steps to meet my requirement?

Kindly let me know, if you need more data.

2 REPLIES
Hall of Fame Super Gold

Re: Incoming calls should be on priority rather than outgoing

Can you state, are you using CCM, and which version if so ?

New Member

Re: Incoming calls should be on priority rather than outgoing

Using CCM 4.1 and MLPP has been configured in voice gateway.

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