Incorrect Caller ID on calls from outside line via FXO port.

[kirkedwards]

   Have a public phone line connected to my CUCME 2801 router VIC2-2FXO card. All inbound calls are passed to DN-5001 (group number). Can receive and send calls without a problem, but incoming calls all show "911" for caller ID. Think this is simply an issue with the out bound dial-peer, of which the lowest numbered out bound dial-peer is for 911 services. Not sure how to correct this so inbound calls show the proper caller ID?

    Below is a copy of my CUCME show run output from the FXO port config thru all the dial-peers. Any pointers is greatly appreciated.

    Thanks.

           Kirk E.

!

voice-port 0/0/0

connection plar opx immediate 5001

!

voice-port 0/0/1

!

voice-port 0/2/0

station-id name POTS

station-id number 7000

!

voice-port 0/2/1

!

ccm-manager config

!

!

dial-peer voice 7000 pots

destination-pattern 5006

port 0/2/0

!

dial-peer voice 90 pots

description Emergency Services

destination-pattern 911

port 0/0/0

forward-digits 3

!

dial-peer voice 91 pots

description 10 Digit local dialing

destination-pattern [234].........

port 0/0/0

forward-digits 10

!

dial-peer voice 92 pots

description 11 Digit local/long distance dialing

destination-pattern 1[2348].........

port 0/0/0

forward-digits 11

!

dial-peer voice 93 pots

description Long Distance

destination-pattern 011T

port 0/0/0

prefix 011

!

dial-peer voice 94 pots

description Backup bench POTS phone

destination-pattern 7000

port 0/2/0

!

dial-peer voice 2 voip

destination-pattern 51..

session protocol sipv2

session target ipv4:172.16.2.155

dtmf-relay sip-notify

codec g711ulaw

no vad

!

!

[Chris Deren]

Add "caller-id enable" to the voice-ports.

Chris

[kirkedwards]

Chris,

     Thanks, but that didn't work.

     I added "caller-id enable" to voice-port 0/0/0 (where the outside line plugs in) but it did not fix the issue. Called again and still got 911 as the caller-id. I know a good caller-id is being passed in because it shows up on a POTS phone tied off the same line.

                  Kirk

[Chris Deren]

Perhaps caller ID is not available on the line, please provide the following:

debug vpm singnal

debug voice ccapi inout

Chris

[islam.kamal]

Hi

Can you find the below:-

Hi

1- Please find the below table  as the following link  http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b53c7.shtml

Caller ID          Requires VIC-2FXO-M1, VIC-2FXO-M2, VIC-4FXO-M1, VIC2-2FXO, VIC2-4FXO, or MRP3-8FXOM1

under voice-port

caller-id enable

2-If above configure and still have no caller id , please add the below commannds to the voice-port

caller-id alerting line-reversal

cptone ?               "based on your"

caller-id alerting ring 2    "the default is 1" maximum number of rings to be detected before a call is answered over an FXO voice port.

4-Do debug to make sure all ok

"debug vpm signal "

[0/3/0] get_fxo_caller_id:Caller ID received. Message type=128 length=31 checksum=74

Thank you

please rate all useful information

[Jorge Armijo]

I've seen this before, try this:

current setting:

dial-peer voice 90 pots

description Emergency Services

destination-pattern 911

port 0/0/0

forward-digits 3

new:

dial-peer voice 90 pots

destination-pattern 91[1] <-- Modify the pattern like this

or

destination-pattern 91[.]

Just avoid a complete number match, I prefer the first one.

Give it a try and let me know.

~jorge

[kirkedwards]

All,

     It is working now. After I added the caller-id enable I didn't stop, start the interface. Took me a bit to think of that. Now it is working well.

     Thanks to all.

                   Kirk

[islam.kamal]

Hi

Congratulations for you , please donot forget to rate all useful information for all of here.

Thank you

please rate all useful information

[Chris Deren · Accepted solution]

Correct, always shut/unshut.

Please mark the question as answered if you have no further questions.

Chris