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Community Member

Incorrect Caller ID on calls from outside line via FXO port.

   Have a public phone line connected to my CUCME 2801 router VIC2-2FXO card. All inbound calls are passed to DN-5001 (group number). Can receive and send calls without a problem, but incoming calls all show "911" for caller ID. Think this is simply an issue with the out bound dial-peer, of which the lowest numbered out bound dial-peer is for 911 services. Not sure how to correct this so inbound calls show the proper caller ID?

    Below is a copy of my CUCME show run output from the FXO port config thru all the dial-peers. Any pointers is greatly appreciated.

    Thanks.

           Kirk E.

!

voice-port 0/0/0

connection plar opx immediate 5001

!

voice-port 0/0/1

!

voice-port 0/2/0

station-id name POTS

station-id number 7000

!

voice-port 0/2/1

!

ccm-manager config

!

!

dial-peer voice 7000 pots

destination-pattern 5006

port 0/2/0

!

dial-peer voice 90 pots

description Emergency Services

destination-pattern 911

port 0/0/0

forward-digits 3

!

dial-peer voice 91 pots

description 10 Digit local dialing

destination-pattern [234].........

port 0/0/0

forward-digits 10

!

dial-peer voice 92 pots

description 11 Digit local/long distance dialing

destination-pattern 1[2348].........

port 0/0/0

forward-digits 11

!

dial-peer voice 93 pots

description Long Distance

destination-pattern 011T

port 0/0/0

prefix 011

!

dial-peer voice 94 pots

description Backup bench POTS phone

destination-pattern 7000

port 0/2/0

!

dial-peer voice 2 voip

destination-pattern 51..

session protocol sipv2

session target ipv4:172.16.2.155

dtmf-relay sip-notify

codec g711ulaw

no vad

!

!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Incorrect Caller ID on calls from outside line via FXO port.

Correct, always shut/unshut.

Please mark the question as answered if you have no further questions.

Chris

8 REPLIES
Hall of Fame Super Silver

Incorrect Caller ID on calls from outside line via FXO port.

Add "caller-id enable" to the voice-ports.

Chris

Community Member

Incorrect Caller ID on calls from outside line via FXO port.

Chris,

     Thanks, but that didn't work.

     I added "caller-id enable" to voice-port 0/0/0 (where the outside line plugs in) but it did not fix the issue. Called again and still got 911 as the caller-id. I know a good caller-id is being passed in because it shows up on a POTS phone tied off the same line.

                  Kirk

Hall of Fame Super Silver

Incorrect Caller ID on calls from outside line via FXO port.

Perhaps caller ID is not available on the line, please provide the following:

debug vpm singnal

debug voice ccapi inout

Chris

Re: Incorrect Caller ID on calls from outside line via FXO port.

Hi

Can you find the below:-

Hi

1- Please find the below table  as the following link  http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b53c7.shtml

Caller ID          Requires VIC-2FXO-M1, VIC-2FXO-M2, VIC-4FXO-M1, VIC2-2FXO, VIC2-4FXO, or MRP3-8FXOM1

under voice-port

caller-id enable

2-If above configure and still have no caller id , please add the below commannds to the voice-port

caller-id alerting line-reversal

cptone ?               "based on your"

caller-id alerting ring 2    "the default is 1" maximum number of rings to be detected before a call is answered over an FXO voice port.

4-Do debug to make sure all ok

"debug vpm signal "

[0/3/0] get_fxo_caller_id:Caller ID received. Message type=128 length=31 checksum=74

Thank you

please rate all useful information

Incorrect Caller ID on calls from outside line via FXO port.

I've seen this before, try this:

current setting:

dial-peer voice 90 pots

description Emergency Services

destination-pattern 911

port 0/0/0

forward-digits 3

new:

dial-peer voice 90 pots

destination-pattern 91[1] <-- Modify the pattern like this

or

destination-pattern 91[.]

Just avoid a complete number match, I prefer the first one.

Give it a try and let me know.

~jorge

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
Community Member

Incorrect Caller ID on calls from outside line via FXO port.

All,

     It is working now. After I added the caller-id enable I didn't stop, start the interface. Took me a bit to think of that. Now it is working well.

     Thanks to all.

                   Kirk

Re: Incorrect Caller ID on calls from outside line via FXO port.

Hi

Congratulations for you , please donot forget to rate all useful information for all of here.

Thank you

please rate all useful information

Hall of Fame Super Silver

Re: Incorrect Caller ID on calls from outside line via FXO port.

Correct, always shut/unshut.

Please mark the question as answered if you have no further questions.

Chris

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