We have a bazarre issue. If a vendor (or anybody from an outside line) has a caller id that matches an internal phone extension, the voicemail appears to derive from that internal person. We dont have a security breech. The messages are going to the correct intended recipient.
Is there a way to stop Call Manager from using the internal header information if the call originates outside of our internal voice network?
We are running:
Call Manager Version 220.127.116.11000-1
Unity Version 18.104.22.16800-38
UCCX Version 7.0(1)SR05_Build504
We will be upgrading all to the latest versions at the end of the month.
I don't have a physical example. I guess what happens is when you go to listen to one of these voicemails, instead of saying it was from such and such phone number, it states you received a voicemail from one of our internal users.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.