Inserting Hyphens in 12-digit Numbers + Use prefix properly
Good Monday Morning!
I am running CUCM 6.0 H.323 and using mobile connect and incoming calling party national number prefix phone is set to our access code +1, 81.
When we get calls from other employees using their BlackBerry's the missed/received calls has 81+their 4 digit extension. How do I set the prefix to NOT be placed on these calls, but only on the NPA-NXX_XXXX calls?
I was requested to find out if we can have the missed and placed calls have hyphens. By definition, I should be able to set this to true in the Advanced Service parameter and be good to go.
When I tested it, the caller ID looked right BUT the missed/received calls was wrong. The last two digits were truncated and the called party 4 digit extension was added. The number is listed properly without the hyphens.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...