I have Call Manager version: 220.127.116.1100-26 and Cisco IPT 7962.
When connect new Cisco IPT 7962 to our call manage and make reset phone to force IPT install Firmware from call manager the phone cant take the firmware and system crashed the cisco logo appear on screen only .
After that i am download the "cmterm-7942_7962-sccp.9-2-1SR2.cop" from cisco and upload this pack to call manage and reset TFTP Service. IPT 7942 Take the New Firmware Successfully But still the problem in Cisco IPT 7962 the phone still appear Cisco Logo only.
I am replace IPT 7962 with 7942 and try to make factory reset, its work successfully and new firmware installed after that, connect IPT 7962 to the same port and do factory reset the screen appear the new firmware will be start less than 5 sec. and the screen change to Cisco logo and stop for this logo, after few minute the phone restart automatically and try to upload new firmware but the process not completed without any error appear but the phone stop on Cisco Logo.
ho i can see or view the logs or make a real trace and logs to check why the Cisco IPT 7962 not apply new Firmware and why the IPT stop on Cisco Logo the check box on below left screen under the logo is Two circlesinsidesome.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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