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Install Service Module with Services Ready Engine(SRE) Version 8.6.1. CME 8.6

Gillepsie
Level 1
Level 1

I  have a Call Manager Express 8.6.1 and a Services Module (SM) with  Services Ready Engine (SRE). I´m trying to install the Unity Express  8.6.1 version but when the system starts uploading the packages it  aborts the package extraction "cue-installer.SPA.sme.8.6.1" however the  system extracts the other packages. At the end it says that there has  been an error in the installation process and it gets cancelled.

I  thought that maybe this was happening because the package was  defective, I downloaded it again from cisco's web page but still same  problem.

I am uploading the package thru the TFTP server step by step according to cisco's guide

http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/ism-sm-sre.html#wp1119304

Need you help ASAP so I can finish this installation.

ERROR:

0005)06/03/2012 11:48:58 a.m. - (not logged in) (10.10.10.1)> Connected, sending welcome message...

(000005)06/03/2012 11:48:58 a.m. - (not logged in) (10.10.10.1)> 220-FileZilla Server version 0.9.39 beta

(000005)06/03/2012 11:48:58 a.m. - (not logged in) (10.10.10.1)> 220-written by Tim Kosse (Tim.Kosse@gmx.de)

(000005)06/03/2012 11:48:58 a.m. - (not logged in) (10.10.10.1)> 220 Please visit http://sourceforge.net/projects/filezilla/

(000005)06/03/2012 11:48:59 a.m. - (not logged in) (10.10.10.1)> USER cisco

(000005)06/03/2012 11:48:59 a.m. - (not logged in) (10.10.10.1)> 331 Password required for cisco

(000005)06/03/2012 11:49:00 a.m. - (not logged in) (10.10.10.1)> PASS *****

(000005)06/03/2012 11:49:00 a.m. - cisco (10.10.10.1)> 230 Logged on

(000005)06/03/2012 11:49:00 a.m. - cisco (10.10.10.1)> TYPE I

(000005)06/03/2012 11:49:00 a.m. - cisco (10.10.10.1)> 200 Type set to I

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> PASV

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> 227 Entering Passive Mode (10,10,10,2,192,35)

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> RETR cue-installer.SPA.sme.8.6.1

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> 150 Connection accepted

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> 426 Connection closed; transfer aborted.

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> QUIT

(000005)06/03/2012 11:49:01 a.m. - cisco (10.10.10.1)> 221 Goodbye

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Can you show the log of what you're doing from CUE console.

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