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New Member

Installation Personal Communicator registration Unknown

http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/installation/guide/reqserv.html#wpxref14056

I have installed Cisco Personal Communicator, but it is't registered in CUCM.

I have about 100 free units remainig.

Question: Should I upload special license for CUPC or I did something wrong?

6 REPLIES
Green

Re: Installation Personal Communicator registration Unknown

Do you have CUPS also?

for CUPC to be registered you should be using it as SIP Phone.

Are you login into CUPC?

Server healt in CUPC is fine?

New Member

Re: Installation Personal Communicator registration Unknown

I haven't CUPS.

I cann't login

CUPC display - Login Failed. Unable to connect

to your login server.

(in field Login Server I put IP address of CUCM Publisher)

New Member

Re: Installation Personal Communicator registration Unknown

Any answer?

New Member

Re: Installation Personal Communicator registration Unknown

What can you advice? SHould I use Presence server with CUCM to use CUPC

Green

Re: Installation Personal Communicator registration Unknown

Yes You need CUPS to use CUPC

New Member

Re: Installation Personal Communicator registration Unknown

I have the second question:

I have installed CUPS and configured it with link

http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/installation/guide/reqserv.html

I have connected to CUPS, but CUPC is in offline state.

I use CUPC 7version, Presence and CUCM 6 version.

Should I use CUPC version 2??

What can be the problem of this issue?

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