Unity 4x is not compatible with Exchange 2010. In fact, Unity 4x is EoL/EoS and will not be supported moving forward for this integration. Unfortunately, the MAPI protocol changed in Exchange 2010 which is the primary interface for Unity to Exchange. So, there are folks that have tried to engineer something on their own to make this work but I'd discourage that for many reasons including lack of support, period. You need Unity 5x at a minimum. If you need to upgrade, I would also advise that now is a good time to consider moving to Unity Connection as it has become Cisco's flagship messaging product. In fact, an 8.5(1) EFT (Early Field Trial/Beta) release is due soon (for selected participants) only that will introduce Unified Messaging capabilities to Unity Connection. It will use WebDav for Exchange 2003 and Exchange Web Services (EWS) for Exchange 2007/2010. Definitely worth a look and even more-so for those that are running legacy Unity systems and considering an upgrade.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...