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Integrated Messaging with Unity Connection

Hi,

Has anyone got any good documents on installing integrated messaging with Unity Connection?

Thanks,

Derek

2 REPLIES
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Re: Integrated Messaging with Unity Connection

Hi Derek,

We are currently testing UC in the Lab and these are the docs we used for the IMAP (Integrated Messaging) configs;

To enable users to access their voice messages by using an IMAP client, complete the following tasks in the order presented:

1. Associate users with a class of service that offers a license to use an IMAP client to access voice messages. Do the "To Enable IMAP Client Access to Voice Messages for COS Members" procedure.

2. Optional but recommended: Configure the Connection server to provide a secure IMAP connection, as described in the "Securing Cisco PCA and IMAP E-Mail Client Access to Cisco Unity Connection" chapter of the System Administration Guide for Cisco Unity Connection, available at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration/guide/2xcucsag215.html

3. For each user workstation, configure a supported IMAP client to access a Connection voice mailbox. For instructions, see the "Configuring an E-Mail Account to Access Cisco Unity Connection Voice Messages" chapter of the User Workstation Setup Guide for Cisco Unity Connection, available at

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_setup/guide/2xcucus030.html

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Note You can offer IMAP client access to voice messages to members of the COS only if enough licenses are available.

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To Enable IMAP Client Access to Voice Messages for COS Members

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Step 1 In Cisco Unity Connection Administration, find the COS that you want to change, or create a new one.

Step 2 On the Edit Class of Service page, under Licensed Features, check the Allow Users to Access Voice Mail Using an IMAP Client check box.

Step 3 Choose one of the following options:

•Allow Users to Access Message Bodies

•Allow Users to Access Message Bodies Except on Private Messages

•Allow Users to Access Message Headers Only

Step 4 Click Save.

Hope this helps!

Rob

Cisco Employee

Re: Integrated Messaging with Unity Connection

all docs are here:

Cisco Unity Connection

http://www.cisco.com/en/US/products/ps6509/tsd_products_support_series_home.html

you can also look for specific information using the search option on CCO.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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