Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Integration of Cisco Call manager 5.0 with Microsoft Exchange server 2007

Dear All

I m facing a problem that i am integrating Microsoft UM with Cisco Call manager 5.0, when i have do the test call from microsoft UM to any SCCP IP Phone which is register with callmanager then we have able to make a call. But on other hand when i have place a call from Cisco IP Phone to Voice Mail Pilot no then i have got a busy tone.

And when i have monitor our Call manager Servicies for real Time Monitoring Tool it shows the following error


On Thu Dec 06 18:00:16 IST 2007 on node

Service status is DOWN .

The following service(s) are down: Cisco CallManager,Cisco Messaging Interface.

and when i have check the staus of sevices it shows

Cisco Messaging Interface Active

And even when i have start this service for Control center even after that this service is not starting

Please give suggestion if you have any solution

New Member

Re: Integration of Cisco Call manager 5.0 with Microsoft Exchang

Check the services you are running.

a). AvCsGateway

b). AvMsgStoreMonitorSvr

c). AvNotifierMgr

d). Exchange services.