I am on Lab testing intercluster trunk GK controlled calls and I'm getting issue with call transfer and conferences, we have a hole of BW (E3), I would like to know a guide for find the cause of this issue.
The following log appear:
Publisher I am seeing in the Application Log (Event Viewer) the following error (and there are many more) âError MtpNoMoreResourcesAvailable
Recommended action: install additional MTP or transcoder resources
Can i fix the issue using the Media resource software of cisco callmanager? I mean adding Media groups to each ip phone and trunk configuration?
What Chris said is correct, you do not need to have the MTP Required checkbox on Cisco IOS gateways if you want to enable complementary services, this is all Cisco H.323 IOS endpoints support ECS; just make sure that the GK has a MRGL with MTPs.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...