We have set up an intercluster trunk between two CCM 6.1 clusters. The voice quality is great, but there is an issue with resources. We can place calls on hold, but there is no hold music, just the three beeps. We know we have resourcecs available, but for some reason it is not pulling them. Any documentation on this issue?
no, that's misconfiguration. make sure that the phones and ICT have a valid MRGL with an MOH server in it. this on both sides. also confirm the IPVMS is using the codec you're using for the calls, if not enable them trhu IPVMS service parameters
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...