Hi,
We have CCM 5.1
We are having an interesting problem with hunt groups and call pick up groups.
Phones A, B, C are part of a hunt group and also a call pick up group.
When someone dials phone A directly, both B and C are able to pick up the call from their phones.
But When someone dials the hunt pilot number and then the phone A starts ringing, B and C are not able to pick up that call. They are getting the message "No call available for pickup" on their phones, when they press the pick-up button.
Is there anyway I can have a member of a call pickup group pick the call that is ringing on the other member's phone ( and that came via the hunt pilot)?
Many Thanks,