We have a group of people working as an internal helpdesk. Calls are distributed to them using a hunt pilot etc. When they call the users, we would like it if the hunt pilot number shows up as the calling party instead of the actual number of the person. I know I've seen documentation regarding this in the help included with callmanager, but can't find it anymore. Can anybody point me in the right direction?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...