01-05-2012 04:09 AM - edited 03-16-2019 08:49 AM
Hello,
I am facing an issue when i try to do hair pin call forwarding in CME 8.6. It says" Internal error: Call blocked by CLI" with error code 228.
I have checked the error code and the detailed description i found like : This call was rejected because it matched the profile defined for calls to be blocked." But i couldnt find any solution for the particular error.
It was working perfectly with CME 7.1. Anyone has faced the same issue ??
Many Thanks
Solved! Go to Solution.
01-23-2012 02:19 AM
Do not configure after-hours block on the phone that needs CFA.
01-05-2012 04:16 AM
The error comes up where exactly ? Can you include the entire trace.
01-05-2012 05:28 AM
HI Paolo,
I will send you the debug ccapi on Sunday. My week end started already. Thanks for the quick reply
01-05-2012 06:05 AM
Do not send debug ccapi. Send isdn or sip trace as applicable.
01-09-2012 02:35 AM
HI Paolo,
I have uploaded debug isdn q931, debug vtsp, and vpm.
Can you please have look and let me know if you require any more details
Thank you..
01-09-2012 03:16 AM
IEC=1.1.228.11.29.0
228 User denied access to this service
11 (maybe binary, should be 3) The call was rejected because it matched the profile defined for calls to be blocked.
You have some config command blocking calls.
01-22-2012 08:47 PM
HI Paolo,
Yes it was blocking by after hours pattern. I have contacted Cisco and they have mentioned that hair pain call forward is not possible if the after hours pattern is configured. Now hair pin forward is working in their office timing. after that its blocking.
Do you have some work around to achieve both ?
01-23-2012 02:19 AM
Do not configure after-hours block on the phone that needs CFA.
01-23-2012 02:35 AM
OK..Thanks Paolo..i appreciate your quick response
01-23-2012 03:58 AM
Thank you for the nice rating and good luck!
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