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New Member

Internal error: Call blocked by CLI"

Hello,

I am facing an issue when i try to do hair pin call forwarding in CME 8.6. It says" Internal error: Call blocked by CLI"  with error code 228.

I have checked the error code and the detailed description i found like : This call was rejected because it matched the profile defined for calls to be blocked." But i couldnt find any solution for the particular error.

It was working perfectly with CME 7.1. Anyone has faced the same issue ??

Many Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Internal error: Call blocked by CLI"

Do not configure after-hours block on the phone that needs CFA.

9 REPLIES
Hall of Fame Super Gold

Internal error: Call blocked by CLI"

The error comes up where exactly ? Can you include the entire trace.

New Member

Internal error: Call blocked by CLI"

HI Paolo,

I will send you the debug ccapi on Sunday. My week end started already. Thanks for the quick reply

Hall of Fame Super Gold

Internal error: Call blocked by CLI"

Do not send debug ccapi. Send isdn or sip trace as applicable.

New Member

Internal error: Call blocked by CLI"

HI Paolo,

I have uploaded debug isdn q931, debug vtsp, and vpm.

Can you please have look and let me know if you require any more details

Thank you..

Hall of Fame Super Gold

Re: Internal error: Call blocked by CLI"

IEC=1.1.228.11.29.0

228 User denied access to this service

11 (maybe binary, should be 3) The call was rejected because it matched the profile defined for calls to be blocked.

You have some config command blocking calls.

New Member

Re: Internal error: Call blocked by CLI"

HI Paolo,

Yes it was blocking by after hours pattern. I have contacted Cisco and they have mentioned that hair pain call forward is not possible if the after hours pattern is configured. Now hair pin forward is working in their office timing. after that its blocking.

Do you have some work around to achieve both ?

Hall of Fame Super Gold

Internal error: Call blocked by CLI"

Do not configure after-hours block on the phone that needs CFA.

New Member

Re: Internal error: Call blocked by CLI"

OK..Thanks Paolo..i appreciate your quick response

Hall of Fame Super Gold

Re: Internal error: Call blocked by CLI"

Thank you for the nice rating and good luck!

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